IST Management reviews

4.2

80% would recommend to a friend

(789 total reviews)
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Hal Blackman

90% approve of CEO

80% positive business outlook

IST Management has an employee rating of 4.2 out of 5 stars, based on 789 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IST Management employee rating is 20% above average for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

789 reviews
1.0
Apr 19, 2012

Worst ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As a Star I can get the flexibility I may want with my personal life. I get lot of training at different sites and gives me more knowledge of the IST systems. The only boss i have are the Operations Managers in the city.

Cons

As a STAR I have a lot of knowledge of the IST computer software now. If I travel to a different site and make some suggestions to improve not only is my idea shut down before I can complete my proposal. The Site Managers seem to think that all STAR employees are not 'real' employees for IST. Also all the 'great' benefits that the company shows you do not cover STAR workers.

1.0
Apr 19, 2011

Dissatisfied Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

IST is a place you can go to work if you have no other options. The Pro's are the clients IST has and the people you meet while working there

Cons

Management from Site Managers all the way to Corporate in Atlanta are incompetent and no one understands how to communicate.

1.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

The salary was great and based on location. They offer an excellent 6 week training program at their company headquarters in Atlanta, GA. You report directly to your assigned regional sales manager, however everyone on the team was more than happy to help with anything.

Cons

The CEO of the company is WAY too involved with the sales team. He will call you individually if you have not made any sales only weeks into leaving the training program. I saw him fire over 20 salespeople at my time with the company including sales executives who had hit their monthly goals, gone above and beyond, etc. I was laid off only 8 months into working here. The sales cycle is very slow as I was on the litigation side of the sales team, which gave me no time to make any sales. Every Monday, the CEO held a meeting with the entire sales team and would go around 1 by 1 to each person asking what they've sold that week. Most of the reps were new and had sold nothing and he would make us feel terrible about making no sales. He is a CEO that does not understand his business and expects way too much from the team. If you want to always be on edge and thinking you're going to get fired every single day while at work, then have at it. I do not recommend working here if you want job security and to be a part of a team who motivates you and encourages you.

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IST Management Response
2y
My name is Jay Lafont and I am the HR Director for IST Management Services. Thank you for your feedback. We truly value the insights and perspectives of all our associates. Our company is deeply committed to fostering an environment where our sales executives thrive. We pride ourselves on not only providing extensive support and resources to ensure their success, but also offering the best commission plan in the industry, especially for high-revenue producing eDiscovery sales execs. Our approach is holistic, valuing not just the end sales but also the essential activities that build a robust pipeline and drive the entire sales process forward. With our CEO's extensive experience in this domain, we've cultivated an understanding of the nuances that make sales successful. We truly believe in the potential of each sales executive and are devoted to their growth and achievement. We're always here to support and collaborate, ensuring that every individual finds success with us.
Viewing 31 - 33 of 789 Reviews

Glassdoor has 806 IST Management reviews submitted anonymously by IST Management employees. Read employee reviews and ratings on Glassdoor to decide if IST Management is right for you.