IST Management reviews

4.2

80% would recommend to a friend

(790 total reviews)
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Hal Blackman

90% approve of CEO

80% positive business outlook

IST Management has an employee rating of 4.2 out of 5 stars, based on 790 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IST Management employee rating is 20% above average for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

790 reviews
2.0
Feb 4, 2025
Recommend
CEO approval
Business Outlook

Pros

If you maintain some level of competency and show up to the job, you'll hold the job (unless IST loses the contract). HR and IT teams are fantastic.

Cons

Pay is NOT competitive. I was getting paid minimum wage to run a mailroom, work with the public's SSNs, and have primary admin access for some of the client's external vendors. At minimum wage. Insanity. Benefits are laughable, but maybe they have improved since 2023. Management is varying levels of clueless, and it starts at the top with the CEO. You will be subjected to various types of nonsense to hit arbitrary metrics that are in the contract. You will have an IST manager and a client manager, so you're rolling double to see if you get someone incredibly incompetent, and both are equally important. Your IST manager will NEVER take your side in any complaints your client manager has of you, so pray you roll well. Just a very strange company. You'll see what I mean before you work a day. (For example, they were paying me minimum wage ($16) to run an outsourced mailroom and wanted me to take professional headshots before I started. I ignored that request and they never mentioned it again]

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IST Management Response
1y
My name is Jay Lafont, and I am one of the HR Directors here at IST Management Services. Thank you for sharing your feedback. I'm truly sorry to hear that you felt unsupported in your role. Please don't hesitate to reach out to me directly so we can better understand your experience and work towards continuous improvement. I can be reached at jlafont@istmanagement.com or 404-582-8850.
5.0
Jan 30, 2025

FM Management

Recommend
CEO approval
Business Outlook

Pros

Strong focus on client services Dedicated and highly qualified workforce Advanced technology

Cons

Advancement assistance for staff parking

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IST Management Response
1y
Hello. I'm Jay Lafont and I'm one of the HR Directors here at IST Management Services. I appreciate your feedback and would like to learn more about your advice to management. Please call me at 404-582-8550 or email me at jlafont@istmanagement.com. Thanks!
4.0
Jan 21, 2025

Recognition

Recommend
CEO approval
Business Outlook

Pros

The team recognizes you when you do something exceptionally well.

Cons

Can’t think of anything negative at the moment.

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IST Management Response
1y
Thank you for your feedback and kind words. It's because of your contributions we are the growing company we are today!
Viewing 73 - 75 of 790 Reviews

Glassdoor has 807 IST Management reviews submitted anonymously by IST Management employees. Read employee reviews and ratings on Glassdoor to decide if IST Management is right for you.