IST Management reviews

4.2

80% would recommend to a friend

(789 total reviews)
avatar

Hal Blackman

90% approve of CEO

80% positive business outlook

IST Management has an employee rating of 4.2 out of 5 stars, based on 789 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IST Management employee rating is 20% above average for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

789 reviews
4.0
Jan 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Rapid advancement. When you take ownership and invest yourself the opportunities for growth are there. Not a lot of people breathing down your neck.

Cons

As with everyone else on here benefits could improve and financial reimbursement for taking classes pertaining to business would be great.

1.0
Mar 24, 2012

Losing great employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The opportunity to meet various people, flexibility and to have a job.

Cons

Poor management: most of IST managers and some Operation managers do not have the courage to deal with difficult situations despite knowing that it is the right thing to do. Many lack integrity, breaks promises, and is VERY dishonest. Some are rude and one-sidedly to staff.They intimidate people and bully staff. They allow other employees to bully employees. They cover up problems until a site is in jeopardy. IST has a fast track program for Hal's outside friends, family, etc that gives unskilled outsiders the opportunity to become managers or Operation managers while internal, well deserved employees whom have worked with the company for years know nothing about or is looked over. Positions are created for the company's friends, family, etc but daily employees are not given promotions or pay increases. Most hourly employees are underpaid and most sites are located in areas where employees have to pay at least $80+ a month for parking. They love brownnosers and tattletales who report to them. They choose favorite employees and cover up and make excuses for the poor work of their incompetent favorites. They ignore selected people and discriminate against many employees. If you complain on a manager or operation manager or their favorite staff, they will retaliate and HR does nothing.

1.0
Jul 25, 2011

Lot of promises, little happens

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Easy to get hired - Learning the basics is easy - No experience needed - Minimum benefits - Great customer service overall - Great software... when it is implemented properly - SOPs for everything

Cons

- 401K matches only $500/year - Growth is slow/non-existant compared to the timeline stated by HR. - Unethical in so many ways: IST Management has a few dirty secrets.. - No support from senior management to lower level. They are never accountable: you will take the blame. - Cut employees' hours even the client paid for the hours. - Service Specialist starts at minimum wage. After about 2 years, your hourly wage is capped unless you get into the next level which can be near to impossible. - Turn-over is insane: at least 200+ a year. - Promises by senior management are rarely kept for both employees and clients. - Tech support is terrible. All the good people are gone.

Viewing 757 - 759 of 789 Reviews

Glassdoor has 806 IST Management reviews submitted anonymously by IST Management employees. Read employee reviews and ratings on Glassdoor to decide if IST Management is right for you.