IXL Learning reviews

I could copy and paste every other 1-2 star review and it would be just as valid. The company's answer to treating non-management employees like disposable garbage was answered with a #makeadifference Slack channel where their own teammates or others in similar job roles can validate each other. Start from management. With directions and responsibilities completely taking 180 degree turns on a weekly (not exaggerating, literally weekly) basis. One week you aren't doing enough. One week you're less than an hour into OT and you're doing too much. Which is funny, I can't point to anyone in our team that is slacking off - there's always an abundance of work to get done and it gets done. The job training is a joke, and when you don't know something you weren't trained on you get blamed for that as well. Policies beget policies that beget policies that all contradict each other to a point where nothing you do is correct. And again, mass lay offs, mass hiring, mass acquisitions, mass laying off said acquisitions, and as others said, in the midst of a global pandemic. When IXL buys companies, they're purely conquering their product and throwing them off to the way side to turn a profit for the absolute top. The people I work with on a daily basis enjoy working with me and compliment me on my performance constantly. But 9/10 times (being generous) I hear from anybody above our station it's rude and condescending. "Did you really.." "help me understand" etc. I'd understand if I was truly miserable at doing my job, but my coworkers, my quantifiable results (there are numbers to back up my labor) seem to be opposite of what I hear from management. I know for a fact that this is everyone on my team's experience and seems to be a lot of other reviews on glassdoor. It's like an abusive relationship, I keep staying because I think it will change. And it does change constantly, just always for the worst.

Major decisions in the company are made reactively rather than proactively, and no one is given any notice, least of all the customers. People are let go for no or strange reasons that don't make any sound business sense. "Restructuring" that has happened makes little sense, either. Similarly, reasons for hiring or not hiring someone sometimes did not make sense when explained. Department heads had little autonomy in hiring the candidates they wanted or promoted. Their choices were often arbitrarily overridden by the COO, specifically. The higher ups are disinterested in customer or employee feedback. Their vision is the only vision that matters, which impact sales negatively. The higher ups value the engineering and content development teams above all others, being dismissive of the need for top talent and loyalty to that talent in other departments. They are content to let department head positions and sometimes entire departments remain empty for no discernable reason. There are no clear career paths, and switching departments is often impossible. The only way to grow in your career or switch departments is to go elsewhere. Most of all, there is no care for the employees. Decisions are made without concern for how it impacts the employees. My direct supervisor was awesome but had no real power within the company, which made it frustrating.