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      Imagine Learning

      Engaged Employer

      Imagine Learning Customer Service Representative CSR reviews

      2.4

      63% would recommend to a friend

      (3 total reviews)
      avatar

      Jonathan Grayer

      Not enough data to show CEO approval

      63% positive business outlook

      Ratings by category

      3.6

      Compensation and benefits

      3.4

      Diversity & inclusion

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.0

      Culture & values

      2.4

      Senior management

      Ratings by demographic groups

      Reviews by job title

      3 reviews
      2.0
      May 8, 2023

      Overworked and Stressed Out

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people on the team who are passionate about doing the best for students

      Cons

      Lousy onboarding and training - very much a "do it yourself" kind of situation. Difficult for someone coming from outside the company who doesn't know their products or protocols. Lots of "assuming"

      3.0
      Dec 21, 2022

      Great Job, No Job Security

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved my job! Loved working for IL. I felt supported and appreciated. I was looking into staying for the long haul but, that didn't pan out. The supervisor's I had were all great. The schedule flexibility is great!

      Cons

      Upper management could use some people skills. There's no job security. The company is constantly firing and hiring staff in large groups. Benefits were alright, could be better.

      3.0
      Oct 3, 2022

      Ok

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people great colleagues there

      Cons

      Constant aquisitions constant change sone good some not

      Related searches: Imagine Learning Customer Service Representative (CSR) jobs | Imagine Learning Customer Service Representative (CSR) salaries | Imagine Learning benefits | Imagine Learning interviews
      Imagine Learning reviewsImagine Learning Customer Service Representative (CSR) reviews

      Glassdoor has 659 Imagine Learning reviews submitted anonymously by Imagine Learning employees. Read employee reviews and ratings on Glassdoor to decide if Imagine Learning is right for you.