Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

InComm

Is this your company?

InComm reviews

3.7

69% would recommend to a friend

(176 total reviews)
avatar

Brooks Smith

56% approve of CEO

64% positive business outlook

Ratings by category

3.8

Work/Life balance

3.5

Culture & values

3.5

Diversity & inclusion

3.3

Senior management

3.2

Compensation and benefits

3.1

Career opportunities

Ratings by demographic groups

Reviews by job title

176 reviews

Reviews about "Management"

Return to all reviews
3.0
Jun 24, 2021

Okay job, but got stabbed in the back

Customer service representative i
Recommend
CEO approval
Business Outlook

Pros

Job is very easy, they give you a call center script, a website that has answers to most customer issues and a good way to word that to customers. Ability to change shift. Currently remote due to Covid. If Bilingual, they give you a script in your language as well and if you ask they can give you verbiage in the language for most cx issues.

Cons

Repetitive, Cx can be very ignorant and irate but that's customer service in general. My supervisor messaged me personally to apply for the Team Lead Position (Customer Service Rep IV) and I did even though I wasn't going to and no one ever got back to me and I found out they hired someone externally who was only an English speaker who they still have to train for the position. They ended up just making me employee of the month and giving me gift cards as a consolation prize.

Viewing 55 - 57 of 176 Reviews
Related searches: InComm jobs | InComm salaries | InComm benefits | InComm interviews
ReviewsInComm reviews

Glassdoor has 895 InComm reviews submitted anonymously by InComm employees. Read employee reviews and ratings on Glassdoor to decide if InComm is right for you.