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InComm

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InComm reviews

3.7

69% would recommend to a friend

(176 total reviews)
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Brooks Smith

56% approve of CEO

64% positive business outlook

Ratings by category

3.8

Work/Life balance

3.5

Culture & values

3.5

Diversity & inclusion

3.3

Senior management

3.2

Compensation and benefits

3.1

Career opportunities

Ratings by demographic groups

Reviews by job title

176 reviews

Reviews about "Management"

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1.0
Sep 3, 2013

Worst mistake of my career

Management
Recommend
CEO approval
Business Outlook

Pros

Paychecks don't bounce. There are at least a few halfway decent employees remaining (for now). Turnover is so extreme that they can't afford to lose any I.T. people, so you will have plenty of time to make money while you find a real job elsewhere

Cons

Turnover here is constant and chronic, multiple resignations happen every week in which valuable people just quit and walk out. Morale is miserable, and no one is left who really knows the unstable transaction platforms - nothing is documented at all. Severe crashes of the main platform last holiday season and massive management turnover has caused an unrecoverable mass exodus of talent. Has a horrible reputation in Atlanta's I.T. community, only the dregs apply for open positions. Unpredictable, absentee ownership is like a bipolar ghost that management is terrified of. Management receives no equity compensation from ownership, so management is comprised of second and third-string players who can't compete in top-tier companies.

2.0
Aug 30, 2013

Lots of Potential But Needs An Overhaul

Sales
Recommend
CEO approval
Business Outlook

Pros

- Fast growing industry leader in the prepaid space - Still privately owned - Great office location with on-site gym for employees - Free parking or MARTA pass for employees working from the downtown office - Most coworkers generally friendly - Aggressively working to develop technologies that are innovative in the prepaid space - Good 401K program for full time employees - Employee Referral program for select positions - Partial Tuition reimbursement program

Cons

- Very poor employee moral. Little appreciation for hard work and dedication. Little to no employee recognition. - Not enough support staff. Too many VP's and not enough staff to actually do the work. - Inability to work proactively. Almost everything is done based on a reaction to a problem. - Extreme lack of internal programs to provide accurate reporting and customer relations management software. The whole company is run on spreadsheets. No central program to search for company, retailer, partner data. - No real training for new employees - No processes - CEO extremely reactive and disengaged in overall business - CFO acts as a stop gap and has too much control over all business decisions - Lack of quality leadership/management (There are a few exceptions). Very little mentoring capability. - No branding or direction for proprietary products - No real programs for employee development and advancement - More focus on the aesthetic look of the company than the efficiency and productivity - "Boys Club" mentality demotivates employees

5.0
Apr 16, 2013

Challenging, Mercurial, and Forward Moving

Software engineer
Recommend
CEO approval
Business Outlook

Pros

-Definite commitment to advancing the technologies used in creating software solutions (on the cutting edge in many areas). -Renewed commitment to standardization in IT practices, but not in a way that stymies innovation. -New Senior management has started within the last 6 months and has made it clear that they want to make previous assessments of Incomm's IT reputation a thing of the past (and has shown tangible progress in that regard). -Strong virtualization presence. -Development teams are committed to modern methodologies. -Technical managers are top-notch. -There are very clear "rock-star" role model employees throughout the enterprise. -It's almost impossible NOT to grow in business and technical acumen while at Incomm. -Good employees advance through the ranks relatively quickly.

Cons

-Hard to see the overall strategic landscape from the operational level. -Some teams lack discipline and work ethic (there have been tangible improvements in the last few months under new management). -Business/IT relationship can be challenging. -Priorities change regularly to respond to business needs. -Issue escalation processes are not well defined or followed (also improving under new management).

Viewing 169 - 171 of 176 Reviews
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