Wonderful place to work but a difficult job
Pros
There is a substantial amount of flexibility here and ability to interact with an international base of clients. The start-up environment is fast-paced, hard-working, and welcoming to all populations of people! Very understanding and kind management, a place where you feel listened to and heard no matter the job position you hold. The New Haven office is beautiful, new, and overall has the most incredibly people to work with. Many resources are available if you feel confused, and everyone will jump to your side if you need assistance. Health benefits and bonuses are available. This is an incredibly competitive company to have on your resume, as they have won several fast-growing awards and the management is spectacular and constantly changing to cater to both it's audience and employee base. Management is truly one of the kindest I've seen in a professional environment. Understanding and flexible to your personal needs, and they with voluntarily cover for you in an instant if need be. Truly amazing, goodhearted people, open to feedback and welcome it.
Cons
Difficult hours - this is not a 9-5 position, and this role requires logging in daily due to protocols and an expectation to adhere to difficult timezone issues (China +12-13 hours from EST) with sensitive timelines. The hours that you're expected to log in are daytime, and again in the evenings, in addition to Saturday morning and Sunday (less than an hour for weekends, but required). Without a solid day off, this leads to burn out and stress, especially in the busy season for this role (summer). Constantly adding new things to the role. This is a start up, and with an understandable change and flow to the environment and new challenges, this role has a steady job description in addition to seemingly random tasks assigned that it appears no one else wants to do. These are usually small, but if you don't have organizational and prioritization skills, it may be stressful for yet another thing to your plate. No direct line of growth for this specific role - this position is currently the only one in the company, with no foreseeable growth opportunities. Holding a state degree (CCSU) in this role did not allow me to excel past it to a new opportunity, as most other departments hold more prestigious degrees as is the ideology of the company. However, this felt lonely at times and was discouraging, which primarily is the reasoning my position ended. I did not foresee ability to get into a different department past this, which was frustrating.
