Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 746 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 60 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 57 reviews)); "Culture is great and super inclusive" ((in 54 reviews)); "The team is collaborative and creative" ((in 34 reviews)); "Pay is decent" ((in 33 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 30 reviews)); "Inexperienced leadership and unstable teams." ((in 24 reviews)); "Some managers don't effectively communicate on some areas, which would led them to cover their tracks at some of their employees' expense, there was also overworking their employees, and during my time, they also removed their 401k contribution benefit as well." ((in 21 reviews)); "Training is horrible." ((in 17 reviews)); "Organizational changes, constant layoffs, people are always fearing they will lose their jobs." ((in 16 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.2

44% would recommend to a friend

(692 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Included Health has an employee rating of 3.2 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

692 reviews

4.0

Jul 24, 2023

Good benefits, too many organizational changes

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Virtual care is a huge plus for our generation.

Cons

The organization changes structure constantly making it feel very inconsistent and unbalanced. Confusing and unstable.

Included Health Response

Thanks for sharing your insight here. We hear your feedback on the impact of constant change, and know this has been a frustration as we scale our business. Our leadership is committed to managing through these challenges and continuing to develop sustainable processes that set us up to be more proactive and less reactive.

3.0

Jul 19, 2023

Decent

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Decent pay, depends on what your doing

Cons

Always changing and constant change

Included Health Response

Thanks for your feedback. "We Value Change" is one of our core values, because we know with fast-paced growth often comes change. We recognize these pain points and continue to focus energy and resources on Manager Training to equip leaders with additional guidance around change management.

4.0

Jun 1, 2023

Startup becoming more corporate

Care coordinator lead

Recommend

CEO approval

Business Outlook

Pros

The inclusivity and connection on the member care team is stellar. Everyone works together to make the job easier with the member care at the center. Good health insurance, good family leave options, and with the right manager your experience can be amazing.

Cons

Changes consistently implemented too quickly without enough foresight. Systems and workflows not always set up for success.

Included Health Response

Thanks for sharing this insight into your appreciation for the team, benefits and managers at Included. We also hear your feedback on changes and processes, and know this has been a challenge as we scale our business. Our leadership is committed to managing through those pain points and continuing to develop sustainable processes that set us up to be more proactive and less reactive.

Viewing 322 - 324 of 692 Reviews

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Jobs at Included Health

Implementation Specialist

Virtual Care Referral Coordinator (Temp)

Contract Recruiting Coordinator

Client Success Manager