Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)
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Owen Tripp

56% approve of CEO

42% positive business outlook

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews
1.0
May 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, okay pay, great co-workers

Cons

Management sucks. Corporate wordplay left a sour taste in many mouths and also caused a large portion of long standing employees to leave within 6 months.

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Included Health Response
2y
Thank you for this feedback - this is never the experience we want for any team member. We take it seriously and will share this with leadership, as it's a key priority to provide career development and growth opportunities across the team.
1.0
Dec 9, 2023

Misery

Recommend
CEO approval
Business Outlook

Pros

Work from home, otherwise cant think of any.

Cons

This company has a very unpleasant culture. The recruiting materials and processes are misleading, and the work is unfulfilling. Middle management is stale, incompetent, and uninspiring. Additionally, the pay and benefits are terrible. I plan to leave this company as soon as I find a new job. If you read the other reviews, you will begin to notice some patterns.

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Included Health Response
2y
This is never the experience we want for a team member - we're sorry this is yours. As a current employee, we encourage you to reach out to your Talent Partner for support tailored to your particular situation. They're always here to help.
1.0
Feb 13, 2023

Useless Leaders and Managers

Recommend
CEO approval
Business Outlook

Pros

If you want to work <20hrs and earn a low-range salary, this is the place. - Easy to coast. Didn't make a difference when I tried vs when I did nothing. Managers didn't seem to know or care enough. - Company incentivizes to avoid ownership. You don't get any reward for taking risks anyways. It makes things easier if you want to do nothing and coast.

Cons

If you want to grow, this is not the place. - Managers are all words no actions. Practically useless when it comes to getting anything done. Along with PMs who don't know anything besides filing useless tickets, they love to plan all year and get nothing done. - Business model rewards sales to bring in any contracts. Often times the contract bakes in something that is not supported by the product. So N clients = N different configurations => unscalable product. - At this company, engineers are just mere developers not problem solvers. Instead of engineers owning the product, PMs and managers own the products. The cherry on top is the organization is divided by stack not by domain. Getting anything done is pretty much impossible. Again, talking to PMs or managers doesn't really help. - They actually treat engineers like garbage. Low pay, gaslighty management, stories I hear / stuff I personally experiences (that I won't share for obvious reasons) and the fact that they started hiring contractors because they couldn't find full time hires all show how leaders really think about the employees. - Because you don't get rewarded for risk taking, no one wants to take charge. This makes getting anything done very hard. Leadership doesn't seem to care as all they care about is giving each other a pat on the back at self-celebratory all hands. - For a company that's been around for awhile, technology is very bad. Engineering quality is sub-par and the quality of engineers has gotten worse after the merger.

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Included Health Response
3y
We will certainly share this with leadership so we can continue to improve. One of our values is "We Seek Diverse Perspectives," so we always value hearing about different experiences, even ones that were challenging. Thanks for your feedback.
Viewing 34 - 36 of 687 Reviews

Glassdoor has 740 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.