Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 746 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Benefits are great for a single person." ((in 63 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 52 reviews)); "Culture is great and super inclusive" ((in 52 reviews)); "Pay is decent" ((in 37 reviews)); "The team is collaborative and creative" ((in 35 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 29 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Frequent Layoffs" ((in 18 reviews)); "Poor management and even worse training." ((in 14 reviews)); "Benefits are good but no 401k match." ((in 9 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.2

44% would recommend to a friend

(692 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (692 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.2 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

692 reviews

1.0

Jul 14, 2022

Not with this management

Sr. business analyst

Recommend

CEO approval

Business Outlook

Pros

The paychecks did not bounce.

Cons

Just laid-off 6% of staff. For the unlucky that are still there, they removed 401k matching. Almost all of the legacy Doctor on Demand and legacy IncludedHelath employees were cut today. All that remains is a skeleton crew of Grand Rounds employees. Also closing two offices and reducing the size of the remaining ones. The entire QA team was cut. The entire Health Plan Go To Market Team (Sales and Sales Support) was cut. They have a 'house of cards' product built on quick sand in an earthquake zone.

5.0

Jul 14, 2022

Digital Healthcare long term player

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strategy tied to mission Authentic in pursuit of improving healthcare outcomes for everyone

Cons

Scaling and integration challenges that go with this stage of the company

2.0

Jul 8, 2022

Toxic workplace

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits were good Salary was decent

Cons

Even though unlimited PTO was offered, work loads rarely allowed for taking time off. The leadership team was extremely toxic in late 2019/early 2020 with little support, much gossip/bad mouthing. My direct supervisor in the end was jealous of my knowledge, would belittle my achievements and take credit for my work or undo my work.

Viewing 367 - 369 of 692 Reviews

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Jobs at Included Health

Contract Recruiting Coordinator

Member Care Advocate (MCA) - August 2026 Cohort

Remote

View job

Virtual Care Referral Coordinator (Temp)

Implementation Specialist

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not with this management

Digital Healthcare long term player

Toxic workplace

Top companies for "Compensation and Benefits" near you

Jobs at Included Health