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      Included Health

      Engaged Employer

      Included Health reviews

      3.2

      44% would recommend to a friend

      (691 total reviews)
      avatar

      Owen Tripp

      56% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Included Health has an employee rating of 3.2 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      691 reviews
      5.0
      Oct 24, 2016

      Records Specialist

      Records specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company and the people are absolutely amazing. I am continuously impressed by what we do, and by how much each individual employee truly values the company's goals. The company puts employees first, which is so hard to find, but which makes such a huge difference in workplace culture. They also put a lot of time and effort into the company culture with office activities, after work outings and fun contests. Managers have your best interests in mind, they provide the type of feedback that is only meant to help you improve and grow. The entire company is also big on making sure people are recognized for their accomplishments, so you never feel under appreciated. The medical benefits are also outstanding. I'm confident that there isn't a better company for me to be a part of. I love coming to work everyday, and I love hearing about the differences that we make in people's lives.

      Cons

      The only negative aspect of this position is the pay difference between Records Specialists and Care Coordinators. They are supposed to be equal/lateral positions, however this position currently pays several dollars less an hour. This is my only issue, though it is one that is hugely important.

      avatar
      Included Health Response
      9y
      Thanks for sharing your feedback. I too am impressed by the dedication of our colleagues and how everyone strives to live our company values. We heard the frustration amongst our record specialists which prompted a new market survey. We've recently updated the pay scale for this position to reflect current market conditions for similar medical records positions at other companies. The work our medical records team does is the backbone of our ability to serve our patients, not to mention it's a service that is highly valued by our employer customers. It is important to me that we compensate our team fairly for the work performed. If you don't feel like the recent compensation changes adequately address your concern, please reach out to me directly. --Danielle Snow, SVP Patient Care
      5.0
      Sep 18, 2016

      Best place I've worked so far

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best reason to work at Grand Rounds is our mission. The next best reason to work at Grand Rounds is to work on the mission with the best and the brightest. I didn't realize I'd been playing on B teams until I got to play on this A team.

      Cons

      I have to enter at least 5 words for Cons to be able to submit so I would say, the Grand Rounds cons are things typical of any start up. The difference is the quality and the positive attitudes of the team members working on the issues.

      avatar
      Included Health Response
      9y
      Thanks for the feedback! I'm thrilled to hear you're finding the team to be A-caliber, and I agree this has to do with not only aptitude but also with attitude. Thanks for bringing your best to all that you do.
      5.0
      Feb 8, 2016

      Family

      Care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone at Grand Rounds is truly able to connect as a family from our CEO all through the company. Our voices are always heard and our leadership team truly is here to help us. Within the work I do saying that we put customers first is not just a line we use, it is the true attitude of our team. Starting with our CEO Owen and extending all the way through our leadership team, we are put in a position where we can do our best work, be happy about our work, and bring the same level of support to our patients.

      Cons

      We are a growing company and the level of work is quite high. We are expected to be a world-class team, and our world-class goals can be challenging.

      avatar
      Included Health Response
      10y
      Thanks for the feedback, and for all that you are doing for our patients! Keep making your voice heard so we can continue to improve our service -- to the team, to the patient, to our employer customers. We've got a big mission and with that comes big goals, but please do let me know whenever you think there's more we could be doing to keep your and your peers' plates manageable and rewarding.
      Viewing 397 - 399 of 691 Reviews
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      ReviewsIncluded Health reviews

      Glassdoor has 745 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.