Included Health reviews

3.2

44% would recommend to a friend

(689 total reviews)
avatar

Owen Tripp

56% approve of CEO

41% positive business outlook

Included Health has an employee rating of 3.2 out of 5 stars, based on 689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

689 reviews
2.0
Nov 17, 2021

Not great

Recommend
CEO approval
Business Outlook

Pros

People are nice Remote work is convenient

Cons

Pace Compensation Culture Vision Competency All lacking as they move to a call center model

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Included Health Response
4y
We appreciate your feedback and are glad you've enjoyed working with the team. We're sorry that other elements of the experience have been frustrating and will keep your insights in mind as we continue to find ways to provide support through this period of growth and evolution.
1.0
Nov 16, 2021

Very disappointing company

Recommend
CEO approval
Business Outlook

Pros

I can’t think of one

Cons

Grand Rounds was the best job I ever had but as soon as the company merged, went downhill. So disorganized and they do not stand by their mission to provide healthcare to everyone.

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Included Health Response
4y
We're sorry to hear your frustrations and recognize that last year had lots of change as we integrated our companies. We're committed to ensuring team members feel valued and supported and will consider your feedback as we build new practices for Included Health.
1.0
Nov 12, 2021
Recommend
CEO approval
Business Outlook

Pros

- The company had one of the best company cultures, before it rebranded and merged with two less-mature companies (Included Health and Grand Rounds Health) - The maturity of the existing systems from Doctor On Demand were supreme - and the staff cared deeply for the purpose of them being high quality.

Cons

- Your voice no longer matters, everything is driven top-down - Engineering has turned into a sweat shop. Literally, people are spending evenings and weekends trying to smash together multiple applications to appease investors. - The company had zero input into the direction into the company, a stark contrast from where the company started off at (with being Doctor On Demand). - Present technology leadership refuses to connect with the ground level engineering staff - despite being given the input that they need to do it by their own direct reports. - The CEO is either totally ignorant and has no idea what is going on behind the scenes, or is 100% aware and is knowingly burning people out. - This new branding the company took on now tries to manipulate people into thinking "Included Health" means that they will be included. The sad part is that they can't even include their own employees and teams, so how can they include you as a recipient of their services? - They overly commit to new dealings and rush engineering to deliver, so they won't get brought into court for failed obligations the sales team committed to.

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Included Health Response
4y
We appreciate your feedback and wish you all the best in your next adventure.
Viewing 424 - 426 of 689 Reviews

Glassdoor has 743 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.