Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 742 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Great people that work very hard every day to help connect patients to the highest quality patients." ((in 59 reviews)); "Benefits are great for a single person." ((in 58 reviews)); "Culture is great and super inclusive" ((in 52 reviews)); "The team is collaborative and creative" ((in 35 reviews)); "Pay and working remotely were pretty good." ((in 32 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 32 reviews)); "Horrible leadership" ((in 22 reviews)); "Not fair pay with inflation and poor training" ((in 16 reviews)); "Everyone has such ambitious goals and managers get off the hook so easily because of distracted directors and above." ((in 16 reviews)); "Frequent Layoffs" ((in 15 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.2

44% would recommend to a friend

(688 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (688 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.2 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

688 reviews

5.0

Jul 29, 2025

Great Company, Great Culture

It support engineer ii

Recommend

CEO approval

Business Outlook

Pros

- Great Work Culture - Supportive Management & Leadership - Forward Thinking

Cons

- No 401k match Benefits

Included Health Response

9mo

We work hard to create this kind of positive environment, so it's truly motivating when we hear it's making a difference. Thank you for sharing what you love about working at Included Health!

4.0

Jul 21, 2025

Decent job, stressful

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, decent management, good benefits.

Cons

Stressful when systems are having issues and you're assisting with someone having a medical emergency on the phone.

Included Health Response

9mo

It's wonderful to know that our compensation, benefits, and leadership are making a positive impact on your experience. Your feedback about system issues is a priority for us as we work to improve our technology and support protocols. Please also reach out to your Manager or Talent Partner as they are here to help address these concerns.

3.0

Jul 20, 2025

Toxic positivity

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Remote first work, pay is above average for call center work

Cons

Toxic positivity, leadership is all over the place and don't have a grasp on processes from one person to the next, training is lacking.

Included Health Response

9mo

We are happy to hear you appreciated our remote-first environment and also take your comments on leadership and training seriously. We're dedicated to cultivating a workplace where our team members can thrive and will share this feedback internally. Thank you for all you contributed throughout your time on the team.

Viewing 427 - 429 of 688 Reviews

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Jobs at Included Health

Manager of Web Experience & Operations

Implementation Specialist

Client Success Manager

Contract Recruiting Coordinator

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Company, Great Culture

Decent job, stressful

Toxic positivity

Top companies for "Compensation and Benefits" near you

Jobs at Included Health