Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 742 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Great people that work very hard every day to help connect patients to the highest quality patients." ((in 56 reviews)); "Benefits are great for a single person." ((in 54 reviews)); "Culture is great and super inclusive" ((in 50 reviews)); "Pay and working remotely were pretty good." ((in 39 reviews)); "Amazing team ." ((in 36 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 30 reviews)); "Frequent Layoffs" ((in 17 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 17 reviews)); "Training is horrible." ((in 15 reviews)); "There's no 401k match!" ((in 7 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.2

44% would recommend to a friend

(688 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Included Health has an employee rating of 3.2 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

688 reviews

5.0

Mar 2, 2025

Strong Clinical Team

Physician

Recommend

CEO approval

Business Outlook

Pros

Included Health had strong core values as a company and strong leadership at the corporate level and clinical level. Mission driven organization with a lot of mission driven people improving access to affordable health care. The clinical practice had diverse leadership and the clinicians were also very diverse. The clinical culture was focused on quality with double blinded peer review and health plan analysis that backed up the clinical quality claims.

Cons

-merger was tough and some really strong performers went elsewhere -company got large and more corporate culture after the merger

Included Health Response

Thanks for all you did to help raise the standard of healthcare for our members. We're grateful to have had you on the team!

5.0

Feb 26, 2025

Great company

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, strong leadership, fun environment

Cons

aggressive goals; some folks burn out

Included Health Response

We're so glad to hear you had a great experience at Included. Thanks for all you contributed as part of the team!

3.0

Feb 18, 2025

Pick a lane

Director

Recommend

CEO approval

Business Outlook

Pros

Remote work, making necessary leadership changes in certain areas

Cons

Strategy is at the pleasure of top clients vs rooted in knowing who they are

Included Health Response

Thanks for your feedback, and for all you contributed as part of the team!

Viewing 436 - 438 of 688 Reviews

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Jobs at Included Health

Implementation Specialist

Client Success Manager

Sr. Manager, Procurement & Accounts Payable

Consultant Relations Director