Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 742 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 62 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 56 reviews)); "Culture is great and super inclusive" ((in 56 reviews)); "Pay and working remotely were pretty good." ((in 39 reviews)); "The team is collaborative and creative" ((in 36 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 29 reviews)); "Inexperienced leadership and unstable teams." ((in 21 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 17 reviews)); "Training is horrible." ((in 16 reviews)); "Frequent Layoffs" ((in 14 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.1

44% would recommend to a friend

(688 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (688 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.1 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

688 reviews

5.0

Nov 1, 2020

Lots of opportunities

Care coordinator lead

Recommend

CEO approval

Business Outlook

Pros

Agile company, great culture, employee and patient centric

Cons

Going remote has been a struggle

Included Health Response

5y

Thank you for taking the time to share your review. Yes - we miss getting to see and work with our colleagues in person too! Where you see opportunity for us to strengthen our remote work experience, please do surface your specific ideas so we can take action on them. To stay focused on what we can control and continue to drive positive impact, we will continue to focus on our mission, our members, our customers and one another to do everything we can to support one another through these challenging times.

3.0

Oct 27, 2020

Great values, need to follow through

Engineer

Recommend

CEO approval

Business Outlook

Pros

On paper, the mission, company values, and cultural tenants are good. Attempts at employee support and development.

Cons

The values also seem to get warped in practice with an extremely political culture that is very appearance based. There is a "party-line" which if you don't follow and try to engage in meaningful discussions and challenges, are considered to be "cynical" and not "bringing your best self". Overwork and burnout are rampant due to management making extremely, almost to the point of unrealistic , goals without the proper support frameworks to be able to deliver. Huge unaddressed diversity problem in engineering.

Included Health Response

5y

We're sorry you did not have a good experience. We hear your feedback and will look carefully to ensure that our culture genuinely and consistently reflects our values in practice. We are also working on a proactive diversity strategy to attract more great team members with diverse backgrounds, identities and perspectives on our team as we believe that will make us the strongest company possible. We look forward to seeing the impact of that work in future.

5.0

Oct 27, 2020

Making a true difference in healthcare

Staff clinician

Recommend

CEO approval

Business Outlook

Pros

Innovative, collaborative, exciting. This is a group of some of the brightest minds in healthcare working together to change healthcare delivery for the better.

Cons

Not really a con, but adjustment to change is a constant. It's also naturally difficult to maintain team closeness with such rapid growth.

Included Health Response

5y

Thank you for your thoughtful feedback. Great reminder to ensure all employees see how their work is driving impact towards our mission. Every one of us is critical to enable GR to deliver extraordinary results to our members and customers and continue to build a successful business. We are so grateful for all you do to make our collective impact possible.

Viewing 478 - 480 of 688 Reviews

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Jobs at Included Health

Manager of Web Experience & Operations

Contract Recruiting Coordinator

Implementation Specialist

Sr. Project and Program Manager

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lots of opportunities

Great values, need to follow through

Making a true difference in healthcare

Top companies for "Compensation and Benefits" near you

Jobs at Included Health