Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 741 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 63 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 56 reviews)); "Culture is great and super inclusive" ((in 56 reviews)); "Pay is decent" ((in 34 reviews)); "The team is collaborative and creative" ((in 30 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 31 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Poor management and even worse training." ((in 15 reviews)); "Organizational changes, constant layoffs, people are always fearing they will lose their jobs." ((in 13 reviews)); "Benefits are good but no 401k match." ((in 7 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.1

44% would recommend to a friend

(688 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.1 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

688 reviews

5.0

Jun 23, 2023

Triage Nurse

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Good support from management, good teamwork

Cons

none really, I guess it depends on the person

Included Health Response

2y

Thanks for your review and for all you do as part of the team.

5.0

Jun 13, 2023

Amazing Company

Dedicated care coordinator

Recommend

CEO approval

Business Outlook

Pros

Pay is amazing along with shift differential! 5 weeks paid vacation starting from Day 1, flexible shifts, and amazing managers. Everyone is very helpful and loves their job. You're never alone and it's easy to make six figures as you grow in the company.

Cons

There aren't any cons at all.

Included Health Response

2y

Thanks for taking the time to share your feedback! We're so glad you've had such a positive experience at Included.

4.0

Jun 8, 2023

pay is ok, easy to get clients

Psychologist

Recommend

CEO approval

Business Outlook

Pros

EMR easy to use have as many clients as you want don't worry about insurance billing

Cons

staff not very supportive you have to accept cases even if uncomfortable/out of subject matter or knowledge

Included Health Response

2y

We agree - for our clinicians, not having to worry about getting clients, billing insurance, and other logistics opens up time to focus on patients. In terms of cases, we commit to providing our members with high-quality, evidence-based care. We encourage team members to reach out to their Manager or Talent Partner if there are any questions or concerns about that approach.

Viewing 499 - 501 of 688 Reviews

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Jobs at Included Health

Implementation Specialist

Client Success Manager

Contract Recruiting Coordinator

Sr. Manager, Procurement & Accounts Payable

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Triage Nurse

Amazing Company

pay is ok, easy to get clients

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Jobs at Included Health