Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 740 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 64 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 53 reviews)); "Culture is great and super inclusive" ((in 51 reviews)); "Pay and working remotely were pretty good." ((in 38 reviews)); "Great team and a super interesting field to be in" ((in 36 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 29 reviews)); "Training is horrible." ((in 17 reviews)); "Some managers don't effectively communicate on some areas, which would led them to cover their tracks at some of their employees' expense, there was also overworking their employees, and during my time, they also removed their 401k contribution benefit as well." ((in 17 reviews)); "Organizational changes, constant layoffs, people are always fearing they will lose their jobs." ((in 16 reviews)); "No work life balance as requirements for evenings and weekends are already ridiculous and increasing." ((in 9 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

687 reviews

5.0

Jan 30, 2018

Best job I have ever had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company has a fantastic mission, a strong executive team, amazing product vision and a very promising future! I love the people I work with, and love the impact we have on patients. The company has gone through some healthy attrition as we prepare for scale, I am very happy to see the leadership team taking action on employees that are not scaling well with the company.

Cons

Things are moving fast here. We are on a rocket ship. You do need to work very hard at times.

2.0

Jan 29, 2018

Good People, Toxic Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of best humans I’ve ever gotten the chance to work with. Seriously, a mission-oriented company like Grand Rounds is able to attract some really good talent. More than good, I’d say the bulk of the company is made up of really kind folks. However, slowly but surely, those folks have been leaving and that is due to major leadership and culture issues.

Cons

Patients do not really come first at Grand Rounds. Grand Rounds is 100% sales driven which means teams like product, engineering, and marketing operate at the whim of the ever-growing, ever-dominant sales team. Teams are constantly given top-down directives and so many at the company don’t feel supported by their managers. Good managers are hard to come by at Grand Rounds and that is sad, because there are some really strong ICs not being recognized for all that they do and the weight they carry. I’ve never worked in a more political environment - you don’t win based on merits at Grand Rounds - it’s a political game and the leaders who remain at the company have worked hard to remain in the CEO’s “inner circle.” Culture will ultimately kill the company. Bullying, political games, and non-inclusiveness are turning the company toxic.

5.0

Nov 15, 2017

Care Operations

Care operations

Recommend

CEO approval

Business Outlook

Pros

Very Friendly environment, very positive folks here

Cons

There are none that i can think of

Viewing 601 - 603 of 687 Reviews

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Jobs at Included Health

Virtual Care Referral Coordinator (Temp)

Implementation Specialist

Director, Client Success

Sr. Manager, Procurement & Accounts Payable