Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 740 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 65 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 57 reviews)); "Culture is great and super inclusive" ((in 49 reviews)); "Pay and working remotely were pretty good." ((in 38 reviews)); "Great team and a super interesting field to be in" ((in 34 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 28 reviews)); "Some managers don't effectively communicate on some areas, which would led them to cover their tracks at some of their employees' expense, there was also overworking their employees, and during my time, they also removed their 401k contribution benefit as well." ((in 19 reviews)); "Training is horrible." ((in 16 reviews)); "Frequent Layoffs" ((in 15 reviews)); "Benefits are good but no 401k match." ((in 8 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews

1.0

Apr 3, 2025

RUN

Dedicated coordinator

Recommend

CEO approval

Business Outlook

Pros

Initial recruiter was fantastic, the core values behind the company are great they just don't uphold them at all

Cons

There are absolutely no pros to working here, this was the shortest employment I ever had at any company. When I first started our training was cut short but weeks and they just threw us on phones with very little training. It is a glorified call center with extreme micromanagent. Worst job I have ever had and would not recommend anyone to work here

Included Health Response

1y

Thank you for this candid review. We're sorry this was your experience on the team, and take this feedback seriously as we continuously work to improve training processes across the company. We will make sure it's shared with leadership on our end.

3.0

Apr 2, 2025

High turnover

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work Competitive package Pre ipo

Cons

wlb is not good High turnover

Included Health Response

1y

Thanks for sharing your insights - we hear your concerns around work-life-balance and turnover, which are key areas of focus as we strive for a leading employee experience. We will share this with leadership and recommend also reaching out to your Manager or Talent Partner to discuss this further. Thanks for all you do as part of the team!

3.0

Apr 1, 2025

Average working experience but got laid off within a hourly notice

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance was alright

Cons

They layoff people just in a day

Viewing 73 - 75 of 687 Reviews

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Jobs at Included Health

Virtual Care Referral Coordinator (Temp)

Implementation Specialist

Director, Client Success

Sr. Manager, Procurement & Accounts Payable

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

RUN

High turnover

Average working experience but got laid off within a hourly notice

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Jobs at Included Health