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      Included Health

      Engaged Employer

      Included Health reviews

      3.2

      41% would recommend to a friend

      (145 total reviews)
      avatar

      Owen Tripp

      57% approve of CEO

      41% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.6

      Senior management

      Ratings by demographic groups

      Reviews by job title

      145 reviews

      Reviews about "Compensation"

      Return to all reviews
      4.0
      Jul 3, 2023

      Great place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, decent pay, my specific team there was no micro managing. We all worked together as a team.

      Cons

      Not very many cons. Depends on the team you work for.

      avatar
      Included Health Response
      2y
      Thanks for all you did as part of Included!
      1.0
      Jun 14, 2023

      Not a good play if you want to practice conscious /ethical medicine

      Physician
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started with company when it was DOD. At that time I felt a make a difference. There was no pressure to provide things you are not comfortable to do/ not enough knowledge/ out of your expertise. Management was very supportive.

      Cons

      When company changed to Included Health emphasis changed rapidly to money driven company. You have to provide everything that patient want doesn't matter how wrong/ unethical /even risky it can be. Patient - in this case customer is paying and so has right to get everything and evaluate provider for anything. Simply if you will not give patient what you want you will be evaluated low by patient and punished by management. Providers salary is linked to patient satisfaction. In direct way patient is aware that he/she/it can punish provider any time and provider is force to give them what they want. That makes any customer the physician without going to medical school/residency/practice.

      avatar
      Included Health Response
      2y
      One of our values is "We Put the Member First" meaning we work to achieve health outcomes and member moments worth celebrating. We have an Issues, Complaints and Events Reporting process that is managed by clinical quality to review and resolve concerns related to care delivery. This process is critical to protecting our members and clinicians. We also track patient satisfaction for all clinicians to ensure we can coach them on improving their practice if necessary. We advocate for a healthcare system that works for everyone and take the quality of care very seriously.
      5.0
      Apr 12, 2023

      Amazing Company

      Care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really enjoy working here. Every team has its own atmosphere, but I am grateful to be working with an amazing team. There is no feeling of nasty, toxic competitiveness and I don't work under anyone condescending. I don't feel micromanaged but I know this can be different throughout the company. I love that it's remote, and I've had no issues managing my work/life balance, personally. I started right before the merger so I am not too familiar with how things were prior to, but I have also worked in similar in person fields and other companies that were awful and toxic to the point of my mental health being impacted. I have not experienced that at all here. Care Coordinator starting pay can be low but if you continue to improve then you will notice multiple raises, sometimes more than one within a year. Overall I've enjoyed the past 2+ years here and I've worked in numerous times now.

      Cons

      More internal advancement; There has been a lot of change since I've started, some good, some bad. I think IH should continue to address current issues so that nothing falls through the cracks; They did lay off one of my managers and a few others last year. If that were to continue in the future then I would question job security.

      avatar
      Included Health Response
      2y
      Thank you for your thoughtful feedback - we agree that our people are our greatest asset; setting our team up for success not only creates a more fulfilling work environment but also allows us to best support our members. We're currently developing a Manager Training that will support internal advancement. We also encourage you to talk to your Manager and Talent Partner to better understand growth opportunities within your particular role and function.
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