Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)
avatar

Owen Tripp

56% approve of CEO

42% positive business outlook

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews
1.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work and not much else

Cons

Working here truly made me question my sanity regularly because of constant gaslighting by clinician liaisons and management. They over promise and constantly under deliver yet micromanage employees with wildly unrealistic expectations given the mediocre support and tools we are given to do our jobs. If you try to speak up towards making positive changes you are ignored or silenced. Everything they advertise down to the salary listed on indeed for my position is a lie. They are claiming a compensation that would only be possible if your schedule was 100% full every day, you worked hours beyond those contracted and never took a day off. They purposely make compensation opaque so that you never know that they are chronically underpaying clinicians. My check was frequently and regularly wrong and getting it corrected was a Sisyphean task. The behavioral health leadership team appear to use chat gpt for all of their communications and constantly are incoherent, contradictory and demeaning to the behavioral health clinicians despite none of them having clinical experience themselves. They will promote you to see dangerous volume of patients and that is the only way to make an above mediocre salary here causing burnout. I am still recovering from the severe burnout working here caused me.

1.0
Jul 30, 2024

Complete chaos

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, remote work, free snacks in the office.

Cons

No work life balance, upper management has head in the clouds.

avatar
Included Health Response
1y
We’re bummed to hear about your experience and committed to addressing these challenges. Your insights are super helpful and we encourage you to talk further about this with your Manager or Talent Partner so they can jump-in to help.
1.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

There are very few to no pros of working at this company

Cons

Patient facing, non-clinical staff are underpaid. Many members of management use abusive language with their teams. Several rounds of layoffs occurred during my time with the company. Executive team fails to prepare for onboarding of large scale, new clients. There is a culture of toxic positivity. I was essentially demanded to write a 5 star review on glass door during my onboarding.

avatar
Included Health Response
2y
This is concerning and important feedback, thank you for sharing it with us so we can dive deeper into this internally. We foster a workplace of respect and inclusivity, and do not ever demand Glassdoor reviews or request reviews of a certain rating.
Viewing 25 - 27 of 687 Reviews

Glassdoor has 740 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.