Does Independence Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Independence Blue Cross?

52% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (19) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

What are the pros of working at Independence Blue Cross according to real employee reviews?

"Good benefit and time off." ((in 101 reviews)); "great people to work with" ((in 45 reviews)); "Great culture and envirmonent to be in" ((in 36 reviews)); "Great coworkers & office perks (gym)" ((in 20 reviews)); "Good Work Environment and much to learn" ((in 15 reviews))

What are the cons of working at Independence Blue Cross according to real employee reviews?

"Haven't seen this kind of poor management elsewhere." ((in 43 reviews)); "Pay. Starting salary is low." ((in 19 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 19 reviews)); "People are most likely stressed or bitter due to layoffs and having more work dumped on them." ((in 18 reviews)); "Poor communication from upper management and difficult onboarding with their technology" ((in 13 reviews))

What are employees saying about Independence Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

What are the top reviewed Independence Blue Cross locations?

Philadelphia , Phila , Mount Laurel , Houston , Wilmington , Jacksonville , Edison , Collingswood , Magnolia , Fairfax , Dallas , Philadelphia , Green , Sacramento , Plymouth , Ambler , Bala Cynwyd , Bensalem , Drexel Hill , Glenside , Havertown , Huntingdon Valley , Lansdale , Norristown , Plymouth Meeting , Upper Darby , Wynnewood , Penn , New Philadelphia , Miami

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Independence Blue Cross

Independence Blue Cross reviews

3.5

52% would recommend to a friend

(767 total reviews)

Gregory E. Deavens

48% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

2.9

Senior management

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

767 reviews

2.0

Mar 12, 2018

Network Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good health benefits and vacation package

Cons

Difficulty in upward mobility

5.0

Mar 7, 2018

A Company Who Gets Behind Me

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, focus on the community, center city office space, approachable leadership. The company invests in its employees and views them as long term assets.

Cons

The starting salary is lower than I would have preferred. Sometimes there is a divide between member-facing roles versus corporate roles.

4.0

Feb 28, 2018

Supervisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, opportunity to get hands dirty

Cons

Too much busy work, reports, metrics

Viewing 451 - 453 of 767 Reviews

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Jobs at Independence Blue Cross

Senior Data & Reporting Specialist

Supervisor Operations

Supervisor Customer Service Workforce Analyst (Hybrid- PA, NJ, DE)

Philadelphia, PA

View job

Quality Business Analyst

Issue Resolution Specialist

Philadelphia, PA

View job

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Independence Blue Cross reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Network Coordinator

A Company Who Gets Behind Me

Supervisor

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