Does Independence Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Independence Blue Cross?

52% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (19) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

What are the pros of working at Independence Blue Cross according to real employee reviews?

"Good benefit and time off." ((in 99 reviews)); "great people to work with" ((in 47 reviews)); "Great culture and envirmonent to be in" ((in 34 reviews)); "Good Work Environment and much to learn" ((in 18 reviews)); "Great coworkers & office perks (gym)" ((in 18 reviews))

What are the cons of working at Independence Blue Cross according to real employee reviews?

"Haven't seen this kind of poor management elsewhere." ((in 47 reviews)); "hoppers at higher salary than long" ((in 20 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 19 reviews)); "People are most likely stressed or bitter due to layoffs and having more work dumped on them." ((in 18 reviews)); "Poor communication from upper management and difficult onboarding with their technology" ((in 12 reviews))

What are employees saying about Independence Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

What are the top reviewed Independence Blue Cross locations?

Philadelphia , Phila , Mount Laurel , Houston , Wilmington , Jacksonville , Edison , Collingswood , Magnolia , Fairfax , Dallas , Philadelphia , Green , Sacramento , Plymouth , Ambler , Bala Cynwyd , Bensalem , Drexel Hill , Glenside , Havertown , Huntingdon Valley , Lansdale , Norristown , Plymouth Meeting , Upper Darby , Wynnewood , Penn , New Philadelphia , Miami

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Independence Blue Cross

Independence Blue Cross reviews

3.5

52% would recommend to a friend

(767 total reviews)

Gregory E. Deavens

48% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (767 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

767 reviews

4.0

Jan 10, 2017

Marketing and Sales Communications

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere, competitive pay, outstanding corporate culture

Cons

Cafeteria could use an upgrade.

1.0

Jan 5, 2017

culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

friendly people work at the company

Cons

company is unorganized as a whole

3.0

Jan 5, 2017

Siloed and Outdated

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent benefits,possible bonuses if the company does well

Cons

Inconsistent management, lack of career development, siloed, and most of the employees have been there for years and are not excited about their work

Viewing 520 - 522 of 767 Reviews

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Jobs at Independence Blue Cross

Customer Service Rep (Member Help Team)

Manager - Operations-(AHNJ) Hybrid

Supervisor- Operations

Supervisor Operations

Health Coach RN - remote (PA/NJ/DE)

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Independence Blue Cross

Independence Blue Cross reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Marketing and Sales Communications

culture

Siloed and Outdated

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