Does Independence Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Independence Blue Cross?

52% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (19) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

What are the pros of working at Independence Blue Cross according to real employee reviews?

"Good benefit and time off." ((in 99 reviews)); "great people to work with" ((in 47 reviews)); "Great culture and envirmonent to be in" ((in 34 reviews)); "Good Work Environment and much to learn" ((in 18 reviews)); "Great coworkers & office perks (gym)" ((in 18 reviews))

What are the cons of working at Independence Blue Cross according to real employee reviews?

"Haven't seen this kind of poor management elsewhere." ((in 47 reviews)); "hoppers at higher salary than long" ((in 20 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 19 reviews)); "People are most likely stressed or bitter due to layoffs and having more work dumped on them." ((in 18 reviews)); "Poor communication from upper management and difficult onboarding with their technology" ((in 12 reviews))

What are employees saying about Independence Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

What are the top reviewed Independence Blue Cross locations?

Philadelphia , Phila , Mount Laurel , Houston , Wilmington , Jacksonville , Edison , Collingswood , Magnolia , Fairfax , Dallas , Philadelphia , Green , Sacramento , Plymouth , Ambler , Bala Cynwyd , Bensalem , Drexel Hill , Glenside , Havertown , Huntingdon Valley , Lansdale , Norristown , Plymouth Meeting , Upper Darby , Wynnewood , Penn , New Philadelphia , Miami

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Independence Blue Cross

Independence Blue Cross reviews

3.5

52% would recommend to a friend

(767 total reviews)

Gregory E. Deavens

48% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

2.9

Senior management

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

767 reviews

5.0

Feb 20, 2019

Good place to work so far

Mht representative

Recommend

CEO approval

Business Outlook

Pros

The have some of the best benefits/ IBC Reps have their challenging point/ but most I love working there

Cons

Some of the supervisors are a little snooty /

5.0

Feb 5, 2019

Great company and benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strives for innovation and change. Good worklife balance.

Cons

Still have some of the old guard here that are resistant to change.

4.0

Jan 29, 2019

Excellent Culture

Pmo manager

Recommend

CEO approval

Business Outlook

Pros

The company has a great leadership structure and makes you feel inclusive.

Cons

The overall compensation may not be as attractive as some of their competitors in the region.

Viewing 547 - 549 of 767 Reviews

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Jobs at Independence Blue Cross

Senior Data & Reporting Specialist

Quality Business Analyst

Senior Executive Assistant - HYBRID (PA/NJ/DE)

Quality Business Analyst

Assistant Product Manager - Specialty Services (Hybrid:PA/NJ/DE)

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