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      Independence Blue Cross

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      Independence Blue Cross reviews

      3.5

      52% would recommend to a friend

      (767 total reviews)

      Gregory E. Deavens

      48% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      767 reviews
      4.0
      Nov 8, 2015

      IBC

      Billing analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are a lot of good aspects of working for IBC. You will get a lot of training for your job, the benifits are great and the company tried to be very diverse. They are many outreach teams that you can get involved in.

      Cons

      They are also some downsides of working for IBC. There are a lot of politics going on and a very high turnover rate. There is a lot of favoritism and backstabbing.

      5.0
      Nov 4, 2015

      Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The health center was very nice.

      Cons

      Some of the seasoned employees are unwilling to help.

      1.0
      Oct 27, 2015

      The worst job I've had

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ONLY good thing about this place were their health insurance benefits but of course they would have that because they're a health insurance company

      Cons

      Working in the call center was horrible. 90% of the people there lacked professionalism. This includes supervisors and management who would curse on the floor. Supervisor/ management do a very poor job at resolving issues. Half of them I'm not sure how they became supervisors based on their lack of knowledge. They gave you a lot of vacation days but you have to accrue them. Also if your sick or have a family emergency they don't care, it still counts as an occurrence. I would say that 85% of the people working in the call center are miserable and hated the job. I am soooo glad I no longer work there.

      Viewing 601 - 603 of 767 Reviews
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      ReviewsIndependence Blue Cross reviews

      Glassdoor has 901 Independence Blue Cross reviews submitted anonymously by Independence Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Independence Blue Cross is right for you.