Does Independence Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Independence Blue Cross?

52% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (19) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

What are the pros of working at Independence Blue Cross according to real employee reviews?

"Companies offers great benefits to full time employees" ((in 93 reviews)); "Great people to work with" ((in 46 reviews)); "Great culture and envirmonent to be in" ((in 39 reviews)); "Great coworkers & office perks (gym)" ((in 20 reviews)); "The employees are great ar a personal level." ((in 18 reviews))

What are the cons of working at Independence Blue Cross according to real employee reviews?

"Haven't seen this kind of poor management elsewhere." ((in 47 reviews)); "Pay. Starting salary is low." ((in 20 reviews)); "People are most likely stressed or bitter due to layoffs and having more work dumped on them." ((in 20 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 20 reviews)); "Poor communication from upper management and difficult onboarding with their technology" ((in 12 reviews))

What are employees saying about Independence Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

What are the top reviewed Independence Blue Cross locations?

Philadelphia , Phila , Mount Laurel , Houston , Wilmington , Jacksonville , Edison , Collingswood , Magnolia , Fairfax , Dallas , Philadelphia , Green , Sacramento , Plymouth , Ambler , Bala Cynwyd , Bensalem , Drexel Hill , Glenside , Havertown , Huntingdon Valley , Lansdale , Norristown , Plymouth Meeting , Upper Darby , Wynnewood , Penn , New Philadelphia , Miami

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Independence Blue Cross

Independence Blue Cross reviews

3.5

52% would recommend to a friend

(767 total reviews)

Gregory E. Deavens

48% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

767 reviews

3.0

Aug 23, 2016

Product Manager, Operations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits, friendly staff.

Cons

Senior management often out of touch. Mid-level managers shoulder majority of work and responsibility for successful outcomes.

2.0

Aug 17, 2016

Reckless Management

Director

Recommend

CEO approval

Business Outlook

Pros

Decent salary and bonus and benefits Social responsibility Community engagement

Cons

Low focus on quality Contradictory management High level of politics

4.0

Jul 21, 2016

Job

Customer service advocate

Recommend

CEO approval

Business Outlook

Pros

i like the people i work with

Cons

low pay, Favortism, not everyone is on the same page

Viewing 637 - 639 of 767 Reviews

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Jobs at Independence Blue Cross

Customer Service Rep (Member Help Team)

Supervisor- Operations

Health Coach RN - remote (PA/NJ/DE)

Philadelphia, PA

View job

Research Analyst (Medical Policy) - Hybrid (PA/NJ/DE)

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Product Manager, Operations

Reckless Management

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