Does Independence Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Independence Blue Cross?

55% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (19) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

What are the pros of working at Independence Blue Cross according to real employee reviews?

"Good benefit and time off." ((in 97 reviews)); "Good work life balance and ability to work from home." ((in 50 reviews)); "great people to work with" ((in 49 reviews)); "Great culture and envirmonent to be in" ((in 33 reviews)); "The employees are great ar a personal level." ((in 19 reviews))

What are the cons of working at Independence Blue Cross according to real employee reviews?

"Haven't seen this kind of poor management elsewhere." ((in 39 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 20 reviews)); "Pay. Starting salary is low." ((in 18 reviews)); "Budget Adjustments due to layoffs" ((in 18 reviews)); "Poor communication from upper management and difficult onboarding with their technology" ((in 11 reviews))

What are employees saying about Independence Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

What are the top reviewed Independence Blue Cross locations?

Philadelphia , Phila , Mount Laurel , Houston , Wilmington , Jacksonville , Edison , Collingswood , Magnolia , Fairfax , Dallas , Philadelphia , Green , Sacramento , Plymouth , Ambler , Bala Cynwyd , Bensalem , Drexel Hill , Glenside , Havertown , Huntingdon Valley , Lansdale , Norristown , Plymouth Meeting , Upper Darby , Wynnewood , Penn , New Philadelphia , Miami

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Independence Blue Cross

Independence Blue Cross reviews

3.5

55% would recommend to a friend

(766 total reviews)

Gregory E. Deavens

48% approve of CEO

50% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

3.0

Senior management

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

766 reviews

4.0

Apr 1, 2015

Communications Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A strong and stable company - it has been operating for over 75 years, and is deeply rooted into the city. Caring and “family” atmosphere is present through the majority of the company.

Cons

Challenging industry (especially after the enactment of the ACA). You trade high pay/compensation for job security. Specifically, you will never become a millionaire working there (generally speaking), but you also don’t have to worry about being “downsized.”

3.0

Mar 30, 2015

Ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, lots of community spirit, casual Fridays, gym in building, recently renovated office space, central location is easily accessible by public transportation

Cons

Low pay compared to similar companies in the same industry, little room for career growth, not enough emphasis is placed on work/life balance

5.0

Mar 23, 2015

Not Difficult

Senior systems analyst

Recommend

CEO approval

Business Outlook

Pros

Interview process was nice, more conversational than anything

Cons

Nothing that i can think of.

Viewing 649 - 651 of 766 Reviews

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Communications Specialist

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Not Difficult

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