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Independence Blue Cross

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Independence Blue Cross reviews

3.5

55% would recommend to a friend

(766 total reviews)

Gregory E. Deavens

48% approve of CEO

50% positive business outlook

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

766 reviews
1.0
Feb 5, 2024

Disappointed

Recommend
CEO approval
Business Outlook

Pros

Good benefits Yearly profit sharing bonus

Cons

Took a job with remote option and less than a year later the company roles out draconian policy around RTO for three days a week. The approach to RTO was more upsetting than the actual going to the office. Employees expressed concerns about being misled, including during the hiring process, not being told that remote work was only temporary - people were hired who are not within commuting distance. Parents expressed concerns about not being able to enroll their kids in daycare with only 60 days notice. No one was notified that we would need commuter benefits this year, we lost our parking discounts, and parking downtown is 30 plus dollars a day. Crime in Philadelphia is at a level that bodes concern taking public transit or walking around areas by the office. Leadership does not seem to care at all for the concerns of employees and the hardships that they are creating. In addition to giving people minimal time to adapt they are not providing anything to help ease the transition or respecting previously collected feedback of their employees about the preferred schedule. Additionally there is a distasteful tone that employees should be grateful for the flexibility they still have even though the current policies are more restrictive than the ones in place prior to the pandemic. After multiple years of working remotely where the company performance flourished the message coming from leadership is that employees can't be trusted and remote work doesn't count, to the point that people who miss an in-office day are required to make it up on one of their normal virtual days, and employees are being discouraged from working remotely when not feeling well enough to be in the office in person with PTO preferred. These changes reflect a disconnect between company culture and current leadership and are indicative of a decline in the inclusive, equitable, diverse culture that takes care of it's people.

1.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

The amount of PTO is much higher than most companies.

Cons

Low pay, poor upper management, poor technology. Leadership has ordered a return to office three days a week and only given 2 months notice which is especially difficult for those who need to find child or elder care. Avoid working at this company as they only care about making money despite being a ‘non-profit’. The company has gone downhill since the hiring of Greg Deavens who has made this a miserable place to work.

3.0
Nov 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexibility of working from home (as of now), lots of PTO, nature of work is interesting and captivating, lots of opportunity for advancement

Cons

Deceptive and completely out of touch executive leadership and CEO. In 2022 we were told that their "hybrid of choice" model was here to stay and thus we would be able to work from home as much as we want - this year they just announced we'd be forced back into the office at some capacity.

Viewing 7 - 9 of 766 Reviews

Glassdoor has 900 Independence Blue Cross reviews submitted anonymously by Independence Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Independence Blue Cross is right for you.