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Independence Blue Cross

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Independence Blue Cross reviews

3.5

55% would recommend to a friend

(766 total reviews)

Gregory E. Deavens

48% approve of CEO

50% positive business outlook

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

766 reviews
4.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people good work and good amenities

Cons

Lack of parking and bad food

1.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

The trainers are kind, and want you to understand the material. They will take time to make sure you are absorbing the information.

Cons

- Leadership has control issues, petty, passive aggressive, and will attempt to undermine your intelligence - Metrics are almost unattainable - Your adherence is hard to maintain because you if you go on your lunch or break late due to a call, it is still counted against you. - The actual everyday process is sloppy, and there is not enough help, even the teamleads are constantly on the phones. - You are doing 7 jobs in 1, and call back are very hard to do. Leadership is looking for someone to plan instead of addressing the root problem - The only want to do good within this department is to mentally drain yourself and this department is not worth your energy

4.0
Oct 21, 2025

N/A

Recommend
CEO approval
Business Outlook

Pros

Remote work and hybrid capabilities

Cons

Commute to Center City for the office

Viewing 22 - 24 of 766 Reviews

Glassdoor has 900 Independence Blue Cross reviews submitted anonymously by Independence Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Independence Blue Cross is right for you.