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      Independence Blue Cross

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      Independence Blue Cross reviews

      3.5

      52% would recommend to a friend

      (767 total reviews)

      Gregory E. Deavens

      48% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      767 reviews
      3.0
      Dec 11, 2025

      Just my experience

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great experience for gaining knowledge about the healthcare and health insurance industry. IBC provided knowledge on the claims side, provider side, consumer side, broker care as well as group admin while I as there. With so much information being utilized simultaneously, one can become a versatile asset within the company.

      Cons

      Work environment was not very professional, felt like high school with all the separation of departments and groups within the same work area. A lot of dissention amongst leadership and new staff due to poor teaching and training methods, as well as difficult metrics to reach that were considered "standard" that were actually overwhelmingly exaggerated and tenured employees are favored more than all others as far as approvals for PTO, promotions, and other things.

      Viewing 274 - 276 of 767 Reviews
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      ReviewsIndependence Blue Cross reviews

      Glassdoor has 902 Independence Blue Cross reviews submitted anonymously by Independence Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Independence Blue Cross is right for you.