Is Independence Village a good company to work for?

Independence Village has an overall rating of 4.8 out of 5, based on over 452 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 95% of employees would recommend working at Independence Village to a friend and 95% have a positive outlook for the business. The best reviews about Independence Village have been left by employees working as Executive Director , Front Desk Receptionist and Wellness Director .

Does Independence Village pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Village employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Independence Village. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Independence Village?

95% of Independence Village employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Village 4.5 out of 5 for work life balance, 4.8 for culture and values and 4.8 for career opportunities.

What are the top reviewed jobs at Independence Village?

Executive Director (18) , Server (17) , Front Desk Receptionist (16) , Wellness Director (16) , Housekeeper (14) , Life Enrichment Assistant (14) , Resident Assistant (10) , Life Enrichment Director (9) , Receptionist (9) , Certified Nursing Assistant CNA (8) , Executive Chef (8) , Food Server (8) , Community Specialist (7) , Lead Receptionist (7) , Cook (6)

What are the pros of working at Independence Village according to real employee reviews?

"staff is great and friendly" ((in 35 reviews)); "Great management" ((in 19 reviews)); "Great people to work for and with." ((in 18 reviews)); "The residents are amazing and I love interacting with them everyday" ((in 18 reviews)); "Positive employee first culture." ((in 10 reviews))

What are the cons of working at Independence Village according to real employee reviews?

"Pay is low compared to competitors at other retirement communities" ((in 18 reviews)); "Communication can be lacking and confusing at times." ((in 7 reviews))

What are the top reviewed Independence Village locations?

Plymouth , White Lake , Grand Ledge , Oxford , Midland , Frankenmuth , Petoskey , Avon Lake , Aurora , Brighton , Ames , Columbus , Indianapolis , Zionsville , Fishers , Ankeny , Detroit , Pella , Milford , Saginaw , Avon , Noblesville , Des Moines , Waukee , Howell , Madison Heights , Northville , Walled Lake , Waterford , Michigan Center

Independence Village reviews

4.8

95% would recommend to a friend

(448 total reviews)

John Fitzpatrick

96% approve of CEO

95% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

4.8

Career opportunities

4.7

Senior management

4.5

Work/Life balance

4.4

Compensation and benefits

Independence Village has an employee rating of 4.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Independence Village employee rating is 40% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

448 reviews

5.0

Mar 12, 2026

HANDS DOWN THE BEST COMPANY TO WORK FOR

Wellness director

Recommend

CEO approval

Business Outlook

Pros

Strong support from leadership: The company truly invests in its employees and creates an environment where people feel valued and supported. Opportunities for growth: There are opportunities to develop as both a professional and a leader through training, retreats, and leadership development. Positive company culture: The culture promotes collaboration, encouragement, and genuine care for both employees and residents. Meaningful work: The work we do directly impacts residents and their families, which makes the role very rewarding. Team-oriented environment: Staff work closely together and support one another to provide the best care possible. Focus on personal development: The company encourages self-reflection and growth, not just job performance.

Cons

At this time, I don’t have any significant concerns or cons to highlight. My experience with the company has been very positive, and I feel supported both personally and professionally.

Independence Village Response

4mo

Hello, Thank you for taking the time to share such a thoughtful and detailed review. We’re truly grateful for your kind words and are glad to hear that you feel supported, valued, and inspired in your role. It’s especially meaningful to know that our focus on leadership support, professional growth, and a collaborative culture is making a positive impact on your experience. We’re also proud that the work feels rewarding and that our team-oriented environment helps everyone provide the best possible care to residents and their families. Your feedback reinforces what we strive for every day—creating a workplace where people can grow, feel connected, and make a difference. Thank you for being a part of our team and for all that you do!

5.0

Feb 12, 2026

Great first Job

Line cook

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and great staff always willing to help

Cons

Night shift can get a bit hectic depending on the staff

Independence Village Response

5mo

Hello, Thank you for your feedback! We’re glad to hear that you value the flexible schedule and supportive team. We also appreciate your honesty about the night shift challenges—staffing can make a big difference, and your input helps us continue to improve coverage and teamwork. We’re grateful for the dedication you bring to our community! If you would like to provide more feedback, please call our HR Director, Kristyn Nowlin, at 810-220-2671. Thank you.

5.0

Nov 19, 2025

Iv Brighton valley

Maintenance supervisor

Recommend

CEO approval

Business Outlook

Pros

Just finished my first year working here, all I can say what a blast! I truly think our team is one of the best around. We really put our hearts into our work!

Cons

Need more wonderful people to work with us

Independence Village Response

8mo

Hello, Thank you for sharing your experience! We’re thrilled to hear that you’ve enjoyed your first year and feel proud of the dedication and heart your team puts into their work. We appreciate your enthusiasm and commitment, and we’re always looking to grow our team with more wonderful people like you!

Viewing 19 - 21 of 448 Reviews

Jobs at Independence Village

Life Enrichment Assistant

Personal Care Director - Senior Living