Independent Health Customer Service Representative CSR reviews

3.0

Be the first to recommend this company

(5 total reviews)

Michael W. Cropp

1% approve of CEO

Reviews by job title

5 reviews
4.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

-Supportive management and supervisors, comprehensive training period and managers and team members are always available to answer questions and provide assistance –Good PTO and flexibility with time off requests –Work from home after training –Helpful team environment and coworkers

Cons

–Some calls can be stressful and draining –Must adhere to daily schedule and metrics and be open to constructive feedback on calls

1.0
Nov 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Free Health and Dental Insurance

Cons

Communication from Management is non-existent, will hire you under the impression you're doing one job but force you into a job roll you never interviewed for, attendance policy is no unpaid time off regardless of the reason and they do not accept Dr's notes, hostile work environment-they will do everything to get you to quit over firing you. Work is based off of personal preference of your supervisor and not the company handbook. They will micromanage everything you do. You have zero chance at job advancement or a raise.

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