Does Independent Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Independent Health. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Independent Health?

46% of Independent Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Health 3.9 out of 5 for work life balance, 3.5 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Independent Health?

Customer Service Representative (9) , Customer Service Representative (CSR) (5) , Anonymous (4) , Project Manager (4) , Manager (3) , Member Service Representative (3) , Supervisor (3) , Director (2) , Intern (2) , QA Analyst (2) , Research Analyst (2)

What are the pros of working at Independent Health according to real employee reviews?

"Great benefits, lots of paid time off" ((in 28 reviews)); "Great people to work with" ((in 19 reviews)); "as the title of the review describes, the company has a great culture for its employees and I am very happy with the people I work with." ((in 12 reviews)); "Work from home, flexibility, great benefits" ((in 12 reviews)); "Great work environment for upcoming associates" ((in 8 reviews))

What are the cons of working at Independent Health according to real employee reviews?

"no room to grow, low pay" ((in 9 reviews)); "Lack of parking" ((in 4 reviews)); "Within the service level upper management is horrible." ((in 4 reviews)); "You are better off applying somewhere else because there's no room for advancement and you will be treated like an outsider." ((in 4 reviews)); "Salary is billed as "competitive" but not great." ((in 3 reviews))

What are employees saying about Independent Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independent Health layoffs and their outlook for job security at Independent Health in 2026.

What are the top reviewed Independent Health locations?

Buffalo , Williamsville , Amherst , Edison , Lakewood , New York , Dallas

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Independent Health

Independent Health reviews

3.3

46% would recommend to a friend

(178 total reviews)

Michael W. Cropp

67% approve of CEO

18% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Culture & values

3.4

Diversity & inclusion

3.3

Compensation and benefits

3.1

Senior management

2.7

Career opportunities

Independent Health has an employee rating of 3.3 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independent Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

178 reviews

4.0

Jun 14, 2016

bioinformatics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great supportive staff, really wonderful working family, a lot of room to grow also great location right next to a large wegmans.

Cons

Boring cubical office work. But as long as you enjoy the people who sit around you, they will keep you entertained throughout the day.

3.0

May 15, 2016

Pharmacist

Recommend

CEO approval

Business Outlook

Pros

The overall company has much to offer, great insurance benefits, many personal development opportunities.

Cons

Depending on the department you are in and the managers who oversee you, your experience can be frustrating. Some managers are unethical and terrible role models (pharmacy department or PBD - beware)

3.0

May 4, 2016

Not the best, not the worst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great benefits with little cost to the employee, wages are competitive, supervisors are good and many people have been there for years

Cons

don't really "walk the talk", big focus on culture but little meaningful actions, big focus on managing cost instead of being focused on the customer

Viewing 157 - 159 of 178 Reviews

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Jobs at Independent Health

Customer Service Representative

Corporate Wellness Specialist

Actuarial Analyst-Associate

Independent Health reviews FAQs

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Independent Health

Independent Health reviews

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bioinformatics

Pharmacist

Not the best, not the worst

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