Indigo reviews

Hi there and thank you for your feedback. As someone who was part of Indigo for so long, I’m truly sorry that you have not had a good experience, and this is disappointing to read. You mention bullying and so I’ll take a moment to detail what happens when we someone comes to us with a concern about bullying. Immediately the People Business Partner will investigate by talking with the person who raised the issue, the person allegedly doing the bullying, and anyone who may have witnessed the situation described. The People Business Partner evaluates the claim and discusses it with me and our General Counsel. In the spirit of transparency, we have had two bullying investigations in the past 2 years and we resolved both situations as rapidly as we could while being sure we gathered complete information. I’m concerned that you question the zero tolerance policy and I would be happy to discuss further with you about this and your other concerns. Again while disappointing to read, I am really grateful when people write in to Glassdoor as it gives us an opportunity to learn how people feel. Even if I have a different perspective, if you are not having a good experience, there is an opportunity for us to do better. Thank you.

First and foremost, thank you for your feedback. As our Head of People, I’m disappointed to read your review as it certainly does not reflect the culture we think we believe we are building. I do want to address a few of your specific points: • Temporary employees – you are correct that there was a time when there was not a clear path for temp employees, but we have since implemented policies to make the roles more clear and convert people quickly and so far this is working well • Working hard – While it is true that people work hard at Indigo, typically that is because people are so inspired by our big mission. As a culture, we prioritize health and wellness and aim to make Indigo a supportive and flexible work environment. We don’t believe those things are mutually exclusive. • Professional development – this is a top priority on our People agenda, and from first-hand experience and conversations, I also know that it is a priority for members of our senior management team. • Injuries – We have had only a handful of minor injuries in the lab during the course of our existence and all were handled quickly with much care and thought by our dedicated lab manager and broader team. Overall, I am sorry that you left with the impression that we don’t value entry and mid-level people. This is certainly not what I believe or what I would say our leadership believes, from my experience. However, we appreciate you taking the time to comment as we know that feedback only helps us improve.