Infinity Customer Service Representative reviews

2.3

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(3 total reviews)

Thomas Leidigh

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Reviews by job title

3 reviews
1.0
Apr 18, 2023
Recommend
CEO approval
Business Outlook

Pros

It hires a bunch of young minorities from the Detroit area and has them make calls using software that has information bought from Verizon on trucking companies harassing owners who told us they don't want to be bothered a year ago. The upper management is very prejudiced and won't allow for any of the minorities to be promoted even though that's what they constantly promise to us.

Cons

The pay is poor, the benefits are bottom of the barrel, and it's literally just a shady job you take if there are no options. They promise high commissions but no one has actually made any and a handful of people have been there for years. Also, 95% of the staff quit after 3 months anyway. They make a habit of creating a very high school environment and then punishing the staff for it. If you are looking for a good stable job this is not it, the only people that this may not affect are high school kids who just want something to do before college.

2.0
Mar 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Money, the customers, the lunch area, some of the co-workers.

Cons

The staff, the bonuses, the computers.

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Infinity Response
8y
Thank you for taking the time to give us feedback, we take all comments very seriously and will be working towards making improvements based on your feedback.

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