Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at InfoCision. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at InfoCision?

25% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.3 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (21) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Good Work from home capabilities" ((in 68 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 55 reviews)); "The benefits are good and reasonable with today's rates!" ((in 22 reviews)); "Flexible hours and able to makeup hours" ((in 16 reviews)); "Coworkers are nice and friendly." ((in 15 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 34 reviews)); "The awful training and questionable companies they have contracts with is my primary complaint." ((in 31 reviews)); "Unexperienced and unprofessional supervisors." ((in 27 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 13 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 12 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Cleveland , Gallipolis , Charleston , Indianapolis , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

InfoCision reviews

2.5

25% would recommend to a friend

(812 total reviews)

Craig Taylor

48% approve of CEO

37% positive business outlook

Ratings by category

2.4

Diversity & inclusion

2.3

Work/Life balance

2.3

Career opportunities

2.2

Senior management

2.1

Culture & values

2.0

Compensation and benefits

InfoCision has an employee rating of 2.5 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

812 reviews

1.0

Jul 13, 2015

They make $ off of ripping people off!!!!

Communications

Recommend

CEO approval

Business Outlook

Pros

MOST of the employees were EXTREMLEY nice, but the trainers have serious attitudes and will turn on you in a second!!!!!

Cons

You get paid to lie to customers, you HAVE to push sales on people who have made it clear that they don't want anything, customer has to say NO twice before you can back off, the pay isn't worth selling yourself to the devil, you have to have a certain number in order to graduate from training and if you don't push and ASK for the sale and get those numbers...then they will fire you!!!

1.0

Mar 12, 2015

Very horrible unprofessional

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

No reason to work there

Cons

No one helps out do not work for them

1.0

May 18, 2014

This company is going in the wrong direction!

Human resources

Recommend

CEO approval

Business Outlook

Pros

Great place to get experience- I was given several opportunities by my manager to increase my knowledge base. The majority of the people you work with will work hard to get the job done and are very good human beings. Semi-generous 401k match.

Cons

Pay is atrocious for the work being done. 2 years ago, the staff was promised substantial pay increases when the company finished transitioning to new leadership. That 2 year old promise of the "substantial" pay increase was a slap in the face. The direction of the company is scary... many decisions are made for the short term and nobody really thinks about how that decision is going to impact the business down the road. Because of this, I would highly recommend anyone to pass on any job offers from this company, because this company most likely won't be around within the next 5 to 10 years.

Viewing 40 - 42 of 812 Reviews

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Jobs at InfoCision

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Entry Level Supervisor-Remote

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InfoCision

InfoCision reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

They make $ off of ripping people off!!!!

Very horrible unprofessional

This company is going in the wrong direction!

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