Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at InfoCision. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at InfoCision?

25% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.3 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (22) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Flexible work from home schedule." ((in 71 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 58 reviews)); "The benefits are good and reasonable with today's rates!" ((in 23 reviews)); "Flexible hours and able to makeup hours" ((in 17 reviews)); "flexible Schedule , Understanding on missing or leaving early or coming in late, can make up hours," ((in 17 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"Bad training "classes"" ((in 33 reviews)); "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 31 reviews)); "Unexperienced and unprofessional supervisors." ((in 29 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 15 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 13 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Indianapolis , Cleveland , Gallipolis , Charleston , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

InfoCision reviews

2.5

25% would recommend to a friend

(813 total reviews)

Craig Taylor

48% approve of CEO

37% positive business outlook

Ratings by category

2.4

Diversity & inclusion

2.3

Work/Life balance

2.3

Career opportunities

2.2

Senior management

2.1

Culture & values

2.0

Compensation and benefits

InfoCision has an employee rating of 2.5 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

1.0

Jul 19, 2013

This company is abusive of its clients, employees and the public with no real ethics whatsoever.

Communicator

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, sort of. Some call center supervisors and trainers are terrific folks who genuinely care and try to mitigate the overall experience.

Cons

Routinely operates outside the moral & legal envelope in its wage and hour policies, claims made in scripts, dealings with clients & the public. Employees are routinely defrauded of time worked & required to lie to the public. For a so-called Christian organization, this company exhibits a worship of the dollar that is simply appalling.

3.0

Oct 26, 2012

Not appreciative

Communicator

Recommend

CEO approval

Business Outlook

Pros

Good Money if you work your butt off..

Cons

Arrogant supervisors, unappreciative ethics, no encouragement to attend college to further your education

1.0

Jul 11, 2012

Don't Work There

Communicator

Recommend

CEO approval

Business Outlook

Pros

Sit down work, so its easy.

Cons

Where to start??? They barely train you and expect you to be an expert right off the bat. They have goals which are unrealistic and the supervisors have little to zero experience on the phones yet they yell at you that they would've gotten the sales. You are treated like you are 5 years old and in preschool. You spend hours and hours straight on the phone (up to 4-5 hrs straight). If you sit for more than 10 seconds without taking a call you get yelled at to do so. Then the calls come in every 1-5 seconds. You never get a chance to breathe or anything. The goals are insane. The supervisors lie to you and tell you how to get a sale, then you are told by another supervisor that the way you're selling is wrong. You ask 10 supervisors a question, you will get 10 different answers. They talk down to you and you are never treated like a human.

Viewing 76 - 78 of 813 Reviews

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Jobs at InfoCision

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InfoCision

InfoCision reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

This company is abusive of its clients, employees and the public with no real ethics whatsoever.

Not appreciative

Don't Work There

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