Infobip reviews

3.8

73% would recommend to a friend

(922 total reviews)
avatar

Silvio Kutic

86% approve of CEO

72% positive business outlook

Infobip has an employee rating of 3.8 out of 5 stars, based on 922 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infobip employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

922 reviews
1.0
Oct 27, 2022

International environment with domestic thinking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You are able to work and learn with different types of people from different countries and nationalities

Cons

Little to no support from upper management. Attempts to find solutions to our issues were never acknowledged. Therefore, problems continued to be outstanding as months went by. Offered ESOP to North America employees just to say they were able to do it. Share price was not fair and with the way this company is functioning would never reach that strike price in the real market.

1.0
Oct 27, 2022

Dysfunctional & Lack of Direction - DYODD

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great collaboration, drive, passion and camaraderie when working closely with in country teams towards the same goal. Feels like almost a second family if you're in the right region working with the right people.

Cons

Would be best if you start off by going off to filter the lowest ratings and start reading the horror stories from there...but don't worry it doesn't apply if you're Croatian... - Geographical toxic environment spanning across bias, unfair treatment and people are let go for that reason or perhaps for no reason... - New directions every quarter and every month, higher management are just trying out to see what works and what doesn't...it's like going to a casino trying your luck everyday... - KPI's set are changed every quarter, making them impossible to attain, gambling the livelihoods of people on the ground and acts like a cost cutting measure... - Incomplete and broken internal processes are made known but not fixed despite being raised... - Avoidance of accountability, if you're looking for b&w or formal documentation, there's none and for good reason... - Red tape and slow moving, which makes certain inefficiencies are there for many years and for a good reason... - It's a family-run business so traverse with care and don't pick fights and offend people unnecessarily... - Overly ambitious and wants to work on large complex deals, but doesn't want/don't see the need to spend the time, money and resources to have the right solutions, scale and skillsets... In a nutshell, it's a "hornless" tech unicorn of 10yrs that's family-run and aspiring to go public that wants to ride with the big boys in the CPaaS & "SaaS" world; except the first to run away when things go amiss... The motto "We Are Just Starting" sounds more like "We Are Restarting" when you hang around long enough to know what the company is like...and I doubt the market has enough confidence in the company to grow...

4.0
Oct 25, 2022
Recommend
CEO approval
Business Outlook

Pros

People, global and modern environment, great vibe, learning possibilities, company culture

Cons

The rapid growth accompanied by constant change which is sometimes hard to follow, low salaries for "lesser" roles and for the type of industry

Viewing 403 - 405 of 922 Reviews

Glassdoor has 1,075 Infobip reviews submitted anonymously by Infobip employees. Read employee reviews and ratings on Glassdoor to decide if Infobip is right for you.