Infobip reviews

3.8

73% would recommend to a friend

(921 total reviews)
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Silvio Kutic

86% approve of CEO

72% positive business outlook

Infobip has an employee rating of 3.8 out of 5 stars, based on 921 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infobip employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

921 reviews
1.0
May 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Over 3 weeks of flexible PTO and sick time, reimbursable fitness/wellness expense

Cons

- HQ is only focused on the upcoming IPO, all other comms are sporadic and frequently change focus - Data teams are kept in the dark for nearly a year, unable to access or contribute to anything due to lack of trust from HQ. If access to data is required to prove your ability, they will say 'we don't believe you' and ignore your communications for a month or so - Any employees outside of the Mediterranean are viewed with suspicion as only a cost-item to the business - Company is burning VC funding to acquire companies, where they intend on only keeping the customers from the acquisition - The main product from Infobip is so unstable, US customers would never have signed on in the first place - Basic reporting for customers is unavailable, broken, or completed ad-hoc everytime due to lack of interest to 'fix the boring stuff' - SLAs are rarely adhered to with constant outages, expect angry calls with the majority of customers - the product offering provides cookie cutter insights, with no ability to customize or verify data outside of asking for an ad-hoc report and waiting weeks - Social progress stopped at the 1970s, expect communications on adhering to your gender role from Sr. levels. Expect explicit memes at work - Onboarding never completes for remote workers, where living in Croatia for 3+ months is "required" to fully understand why infrastructure hasn't changed in 15 years and is a mess, and why little will be done about it - C-level will say rosy wonderful things, such as 'everyone has a home here' or 'we will be with you every step of the way'. Followed by laying-off 1/3 of a company the next month. Little reason to trust comms from HQ

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Infobip Response
4y
Thank you for the review.
5.0
May 3, 2022

Great people work at Infobip

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Benefits * People * Ability to work on global projects

Cons

Nothing at the moment. Continue to be transparent and communicate with your employees.

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Infobip Response
4y
Thank you :)
Viewing 475 - 477 of 921 Reviews

Glassdoor has 1,074 Infobip reviews submitted anonymously by Infobip employees. Read employee reviews and ratings on Glassdoor to decide if Infobip is right for you.