Infobip reviews

3.8

75% would recommend to a friend

(920 total reviews)
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Silvio Kutic

85% approve of CEO

73% positive business outlook

Infobip has an employee rating of 3.8 out of 5 stars, based on 920 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infobip employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

920 reviews
5.0
Aug 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Young, adaptive,following the trends of the industry

Cons

management can be better, invest to know local market better

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Infobip Response
5y
Thank you for taking the time to give us your review!
3.0
Aug 17, 2020

Not for everybody

Recommend
CEO approval
Business Outlook

Pros

It is a different company depending on the office or the region you are working in. It is also applicable for the department you are in. Pros - culture mix with a lot of young people eager to learn - interesting solutions - modern business tools (Salesforce, good internal tools, Sales Navigator...) - investing in internal education / on-boarding academy - international working environment

Cons

Cons - Sales department is accountable for everything wrong with the company - non-existing top-down communication about plans/goals/vision, only high-level theoretical plans (no actual plans on how to do something) - most of middle and top management is not capable to give day-to-day decision (or even answer to emails/messages) - people being fired on spot without realizing how it will affect the rest of the people (business related, I don't need to speak about personal effects) - salary depends on your negotiations skills / new people are more valued than existing employees - management is often unrealistic about targets and way of work (same targets for every region) - constant focus changes and then blaming people for not being able to adapt on a quarterly basis - constantly working on lowering bonus payouts by complicating it or not communicating the exact model - employing smart/experienced sales people and then wasting their time on internally educating them about basics of sales - there is too many people who are working something (making presentations, reporting, etc.) and in the same time some departments are heavily understaffed. It could be a good story, but at the moment it is not. I hope some things will change for the better in the future.

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Infobip Response
5y
Thank you for taking the time to give us your review. We wish you best of luck in your future career ventures!
3.0
Aug 13, 2020
Recommend
CEO approval
Business Outlook

Pros

A lot of young and smart people, curious to learn new things and eager to improve everything they touch. Promotion prospects. Traveling to conferences with expenses paid. Ability to learn a lot of new things and bring new technologies into your work.

Cons

Tons of teams and yet moving into a team where you might feel and perform better is somehow an issue. Some division leads who are there since the company started, and who are friends with the upper management can make your life miserable, if they don’t like you for some reason. It’s a public secret that their HR is “the right hand of the management”, so you better be nice to them too. These all amount to unnecessary stumbling blocks in an otherwise nice company to work in.

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Infobip Response
5y
Thank you for your honest feedback. We are glad that you had the opportunity to gain experience, learning, improving and making the best out of your #biplife. We have zero tolerance and strict policies regarding discrimination or biased approach towards our employees on any grounds. We wish you the best of luck in your job search and future career!
Viewing 724 - 726 of 920 Reviews

Glassdoor has 1,073 Infobip reviews submitted anonymously by Infobip employees. Read employee reviews and ratings on Glassdoor to decide if Infobip is right for you.