Infobip reviews

3.8

75% would recommend to a friend

(917 total reviews)
avatar

Silvio Kutic

85% approve of CEO

73% positive business outlook

Infobip has an employee rating of 3.8 out of 5 stars, based on 917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infobip employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

917 reviews
5.0
Jan 23, 2025

Great for experience

Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Good company atmosphere means coworkers are nice and supportive. Big stack means you can work with a wide range of technologies

Cons

Pay could be more competitive

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Infobip Response
1y
Hi! Thank you for sharing your feedback and experience working in Infobip so far. We appreciate your positive attitude towards our work environment, culture and coworkers. Additionally, we are aware of areas that may need improvement, and we are continuously working on implementing upgrades in the compensation and benefits programs. Thank you for showing true Bipper spirit!
2.0
Jan 23, 2025

Great people, but not the best place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Infobip has some of the most talented and hardworking teams I've ever had the pleasure of working with. The colleagues here are high performers and genuinely great people who create a collaborative and supportive environment. Unfortunately, this is where the positives end.

Cons

The executive leadership appears directionless, frequently shifting strategies multiple times a year. This lack of focus leaves employees confused and disengaged, as priorities are constantly changing without clear communication or purpose. These frequent shifts often lead to redundancies, creating an unstable and stressful work environment. Compensation is another glaring issue. Salaries are significantly below market rates, and there is a stark difference between different countries. It's disheartening to see employees with substantial responsibilities and workloads earning barely enough to survive. This disparity fosters frustration and demotivation among team members. Career advancement feels like a game of chance. Promotions are rare, and there seems to be little transparency or meritocracy in how they are awarded. Most employees find themselves stuck in the same role for years, regardless of their performance or contributions. Overall, while the people at Infobip are incredible, the poor leadership, lack of focus, subpar compensation, and slim chances for career growth make it a challenging and often demoralizing place to work.

3.0
Jan 21, 2025

Would not suggest

Recommend
CEO approval
Business Outlook

Pros

Learning oportunities, nice teambuildings, good location in Zagreb

Cons

General management, QA management, whole HR department, a lot of micromanaging

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Infobip Response
1y
Thank you for your review and for sharing your personal experience working in Infobip. We appreciate you acknowledging all the benefits that we offer to our employees. đ In terms of management, as an ever-evolving company, we are dedicated to empowering our leadership and providing them with necessary training and education thus helping them to be fully aligned with business goals and to openly and transparently communicate our strategy and direction with team members. Thank you for your time spent with us. We wish you much success in your career and future endeavors. 
Viewing 94 - 96 of 917 Reviews

Glassdoor has 1,069 Infobip reviews submitted anonymously by Infobip employees. Read employee reviews and ratings on Glassdoor to decide if Infobip is right for you.