Delusional leadership with a poisonous culture that fuels deception.
Pros
Many, many talented people with fantastic potential to achieve the impossible in spite of the weak leadership. Skilled, willing and trying to do the best they can. Faultless.
Cons
There are many poisonous characters in positions of power which is in itself a huge challenge. Then there are others who mean well but lack character and presence. The deadly combination means that senior “leaders” can make statements like “you will fail, and I will be there to see it” to those who dare to challenge status quo. There are other other leaders who will claim to support you but when it comes to the crunch, will do as they’re told. Being unprepared to be wrong and being unprepared to learn are fatal mistakes that mean that in the long term the real potential of this organization and its great people will never be truly realised. Those leaders of a weak constitution will do nothing to support. A truly divided and political organisation. Management and especially the CEO, depending on his intentions should start to question the truths he’s fed. Accountability is his and as such he needs to know his leaders tell him the truth. Speak to your customers, speak to industry experts. Don’t assume you’ve already hired them... you’re surrounding by yes “men” and those that convince you that your staff, your customers, the industry is all wrong and they’re right... if you care about the sustainability which includes profitability then you MUST challenge those that report to you. Finally, the plethora of recent 5* reviews in response to any negativity - first from Manila and then from the US all in quick succession of each other should raise alarm bells... stop trying to fake increase your rating. It’s far easier and will be more effective to deal with your organisational bullies and weaknesses - you’ve had enough exit interviews to know the real issues.
