Is Infor a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Infor have rated their employer with 4.5 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of Infor employees being 3.9 out of 5 stars. Search open Technical Support Engineer Jobs at Infor now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Infor .

Does Infor pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Infor with 3.8 out of 5 stars based on 16 anonymously submitted employee reviews. This is 8.2% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Infor.

How happy are Technical Support Engineer professionals working at Infor?

83% of Technical Support Engineer employees at Infor would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Technical Support Engineer professionals have also rated Infor with a 4.7 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.3 rating for career opportunities.

What are the top reviewed jobs at Infor?

Software Engineer (543) , Senior Software Engineer (207) , Consultant (197) , Associate Software Engineer (181) , Associate Consultant (117) , Quality Assurance Analyst (116) , Senior Consultant (105) , Product Support Analyst (92) , Project Manager (90) , Business Analyst (80) , Manager (59) , Devops Engineer (52) , Account Executive (49) , Software Developer (44) , Technical Consultant (44)

What are the pros of working at Infor according to real employee reviews?

"The work life balance is good and you can clearly separate your personal from your professional life." ((in 572 reviews)); "Some of the people you work with are great otherwise I wouldn't have anything to say" ((in 306 reviews)); "Good Benefits and fast paced development" ((in 259 reviews)); "Very diverse and good culture" ((in 250 reviews)); "Salary is good and hike" ((in 225 reviews))

What are the cons of working at Infor according to real employee reviews?

"Management poor and politics more" ((in 229 reviews)); "No training and no one takes responsibility for anything." ((in 85 reviews)); "Poor leadership (especially recently)" ((in 67 reviews)); "upper management barely acknowledges the lead generation team" ((in 44 reviews)); "no career growth and no investing in training" ((in 38 reviews))

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Infor Technical Support Engineer reviews

Item: Infor
Rating: 4
Author: Technical Support Engineer

4.5

83% would recommend to a friend

(16 total reviews)

Kevin Samuelson

99% approve of CEO

85% positive business outlook

Ratings by category

4.7

Work/Life balance

4.4

Diversity & inclusion

4.3

Culture & values

4.3

Career opportunities

4.1

Senior management

3.8

Compensation and benefits

Technical Support Engineer employees have rated Infor with 4.5 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. Infor is rated 23% above average by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

16 reviews

4.0

Jun 17, 2015

Good benefits. Poor salary increases.

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Flextime Some Work from home Opportunities Good healthcare

Cons

Tiny salary increases for employees (2%/year if lucky) No difference in vacation days if you're there 3 years or 15 years Little upward mobility Glass office in NYC knows little about what it takes to support software

Viewing 16 - 16 of 16 Reviews

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Infor Technical Support Engineer reviews

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Good benefits. Poor salary increases.

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