InnovAge reviews

Leadership is lacking at the site level as well as at the corporate level. It is apparent that the many corporate directors/officers, etc. Are far removed from the direct care staff. Corporate direction removes the direct care staff away from clients and more toward quantifying quality metrics to be awarded some certification or to validate yet another middle /upper management position. They are constantly removing front line staff and adding more management. Additionally, the emphasis is enrolling participants they cannot care for effectively and keeping participants who are inappropriately cared by the company and/or over promises on services that are never delivered in full.

“I was bruised and battered I couldn't tell what I felt I was unrecognizable to myself Saw my reflection in a window And didn't know my own face Oh brother are you gonna leave me wastin' away On the streets of Philadelphia?” We don’t do what we say we are doing anymore. We want to, but it’s too much too fast.