Inova Scheduling/Registration Representative II reviews

4.0

100% would recommend to a friend

(3 total reviews)

J. Stephen Jones

Not enough data to show CEO approval

100% positive business outlook

Reviews by job title

3 reviews
4.0
Jul 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Supportive work environment. Great coworkers. Management was easy to talk to. Constantly busy- something I liked. Many opportunities for overtime.

Cons

Understaffed at time. High turnover rate. Low compensation for amount of work done.

4.0
Jan 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Call-center is easy. Once you get the epic system down and find your groove multitasking, you'll be set. When it's busy, you'll be answering about 130+ calls a day. On a slow day, you could be sitting there for 20 minutes with no calls. Very easy. Easy-going patients make it very fun. Great health benefits

Cons

This same position has two locations: call center or front desk at the actual primary care office. Same pay. Working the front desk will give you 2-3x the workload and none of the upgrade in pay. You'll be making as much as the people sitting in the call center. Also patients will range from angry to extremely pissed off.

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