Insight Client Operations Representative reviews

3.2

23% would recommend to a friend

(74 total reviews)
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Jack Azagury

100% approve of CEO

20% positive business outlook

Client Operations Representative employees have rated Insight with 3.2 out of 5 stars, based on 74 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have a good working experience there. Insight is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

74 reviews
4.0
Mar 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Great financial rewards when you're performing well, like with any job, if you get your head down and get on with what you're being employed and paid to do you'll be well rewarded and respected. Great team camaraderie with plenty of team nights out. Good pension plan and health care scheme.

Cons

Trying to complete some of the simplest tasks was painful. Integration between departments and other sites could be improved upon. Nextdesk tickets. Lack of career opportunities.

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Insight Response
10y
Thanks so much for your review, we're pleased to hear that you valued your time working with Insight. We value your feedback and will take it on board. As you know, we complete employee satisfaction surveys on a regular basis, and put proactive steps in place to improve, based on this feedback. We have a transparent recruiting policy which means that all vacancies are advertised internally in the first instance, and we encourage development in many forms!
4.0
Jul 3, 2015

CsR

Recommend
CEO approval
Business Outlook

Pros

Love working for the company. Always have had a great experience.

Cons

The base pay for the amount of work a CSR does is a little off.

5.0
Feb 12, 2014

Insight uncovered my potentials

Recommend
CEO approval
Business Outlook

Pros

Great learning experience High Pressure Sales Recognition for success Tons of rewards Positive work environment Awesome benefit package

Cons

Internal processes can slow down performance Long sales training (3 months when I joined)

Viewing 70 - 72 of 74 Reviews

Glassdoor has 3,485 Insight reviews submitted anonymously by Insight employees. Read employee reviews and ratings on Glassdoor to decide if Insight is right for you.