Instacart reviews

3.6

60% would recommend to a friend

(1,879 total reviews)
avatar

Fidji Simo

53% approve of CEO

49% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing Office, Free lunch Snacks Good Growth Opportunity if you're in Product or Technical Team.

Cons

Lack of Direction Org Structure in my team changed 3 times in 6 months Poor Communication regarding work, Structure or growth. People are hesitant to speak out about the Lack of any Direction or leadership. very surprised how this company still runs.

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

When I was there the culture was pretty good and they were an all remote company. Fidji Simo as CEO was also a big improvement over the prior one.

Cons

High turnover. Many executives left (including Fidji). Stock price has flat-lined. Difficult business. Customer backlash over hidden and excessive fees.

Viewing 7 - 9 of 1,879 Reviews

Glassdoor has 7,938 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.