Instacart reviews

3.6

59% would recommend to a friend

(1,880 total reviews)
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Fidji Simo

51% approve of CEO

47% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Picking your own schedule is the best

Cons

Wear & tear on vehicle

2.0
Jun 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, Good People, Good Future.

Cons

Toxic Culture, Back-Stabbing & Empty Promises I volunteered for a “nice-to-have” project with no hard deadline and kept my senior manager in the loop every week—discussing progress, blockers, and next steps in our one-on-one meetings. He’d always say, “I’m here to support you,” but in reality he never offered any tangible help—I was left troubleshooting alone, on an island. Then, in larger meetings with critical stakeholders, he’d feign surprise about our agreed plan and suddenly demand, “Why isn’t this done yet? Are there any blockers? Did you need my help? It's been a week since we've talked about it." He’d treat the project as my personal failure, inventing “issues” we’d already resolved and using the moment to elevate himself. This happened almost every week, eroding my credibility and morale. This guy even suggested that I take a severance package and leave the company. Key Issues: Back-Stabbing Dynamics: Publicly blaming me for “missed” deadlines he’d already acknowledged in private. Empty Promises of Support: Claimed to help but provided no guidance or resources—left me isolated. False Narratives: Framed routine progress discussions as my incompetence. No Escalation Path: Reporting to his skip-level did nothing—and I was ultimately laid off for “performance.”

Viewing 112 - 114 of 1,880 Reviews

Glassdoor has 7,943 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.