Is Instacart a good company to work for?

Instacart has an overall rating of 3.6 out of 5, based on over 7,957 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 57% of employees would recommend working at Instacart to a friend and 44% have a positive outlook for the business. The best reviews about Instacart have been left by employees working as Area Manager , Data Scientist and Director .

Does Instacart pay their employees well?

According to anonymously submitted Glassdoor reviews, Instacart employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Instacart. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Instacart?

57% of Instacart employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Instacart 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Instacart?

Personal Shopper (1302) , Full Service Shopper (1160) , In Store Shopper (530) , Instacart Full Service Shopper (161) , Independent Contractor (116) , Delivery Driver (113) , Driver (113) , Customer Service Representative (53) , Shift Lead (52) , Senior Software Engineer (51) , In-store Shopper (44) , Software Engineer (42) , Shopper and Driver (37) , Site Manager (35) , Full Time Shopper (32)

What are the pros of working at Instacart according to real employee reviews?

"Flexible Hours; no one looking over you shoulder; scavenger hunt and I love scavenger hunts; very easy going; nice pay" ((in 531 reviews)); "Can make good money only if you use a bot or maintain a straight 5 star rating." ((in 455 reviews)); "Flexible schedule You accept the orders you feel are worth it Freedom Work individually You’re your own boss" ((in 296 reviews)); "Flexible schedule, Flexible schedule, and flexible schedule.." ((in 271 reviews)); "Great people to work with and learn from!" ((in 140 reviews))

What are the cons of working at Instacart according to real employee reviews?

"Instacart pay can be low and relies on tips to make the pay as generous as needed" ((in 622 reviews)); "Also there is literally no benefits to working here and for all this I deduct 3 stars." ((in 115 reviews)); "I have not shopped in a year bc the pay comes out to less than minimum wage now AND you're using your own vehicle!" ((in 66 reviews)); "Bad (no) training" ((in 53 reviews)); "Ads directors and managers are inexperienced in this industry" ((in 44 reviews))

What are employees saying about Instacart layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Instacart layoffs and their outlook for job security at Instacart in 2026.

What are the top reviewed Instacart locations?

San Francisco , New York , Los Angeles , Atlanta , Chicago , Austin , San Diego , Philadelphia , Boston , Seattle , Miami , Houston , Dallas , Phoenix , Minneapolis , Denver , Las Vegas , Tampa , Charlotte , San Jose , Raleigh , Washington , Nashville , Saint Louis , Richmond , Portland , Columbus , Orlando , Buffalo , Jacksonville

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Instacart

Instacart reviews

3.6

57% would recommend to a friend

(1,884 total reviews)

Fidji Simo

48% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.9

Senior management

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

May 30, 2018

Fantastic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing place to grow, fast paced environment

Cons

Scaling the organization very quickly

4.0

May 30, 2018

Full of Opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Lots of interesting problems to solve, challenges to face, and things to learn. -Things are constantly changing and fresh. -Still very much a startup despite the funding. -On the crest of an industry that will be very large and in a great position to capture that if we can execute well. -Whenever I have flagged an issue or concern people listen and are responsive. -Lots of sharp people working at the company.

Cons

-We can tend to be reactive and have a tendency to approach things with tunnel vision -We need to be a smart team, not a team of smart individuals

5.0

May 30, 2018

Best Job I've Had

Technical lead

Recommend

CEO approval

Business Outlook

Pros

For the past 4 years that I've been an engineer at Instacart, I've learned more every month than I would have in 6 months at another job. The company is growing so quickly that there are always new problems to solve. Decisions are made based on the merit of the idea rather than the tenure of the person who suggests it. Jerks are not tolerated, and people know how to disagree respectively and constructively with one another.

Cons

Because we are growing so quickly, code and processes often break and need to be improved or replaced with something better. This is not frustrating for me because when I see something is broken I know I am empowered to fix it, but I recognize that this job isn't for everybody.

Viewing 1564 - 1566 of 1,884 Reviews

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