Instacart reviews

3.6

58% would recommend to a friend

(1,883 total reviews)
avatar

Fidji Simo

50% approve of CEO

46% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jan 29, 2019
Recommend
CEO approval
Business Outlook

Pros

You can choose your hours Good learning experience about how startups function

Cons

Shift leaders micromanage and choose when they want to help in-store shoppers They are also EXTREMELY unprofessional (ie threatening and bullying shoppers, threatening to terminate them for a small unknown infraction, and sexism and bigotry by shift leaders) Job is also unsafe for women seeing as they are often targeted for sexual harassment and verbal abuse/threats by store staff and store customers (if you take this job you’ve been warned) Higher-ups neither take these instances seriously or report it to store management or even law enforcement when they should

2.0
Jan 26, 2019

Wouldn't do it again

Recommend
CEO approval
Business Outlook

Pros

Some cool peers and managers, but the high turnover somewhat negates this though.

Cons

- High turnover rate from c-suite down to entry level. - Below market rate compensation. - Very long hours. - Super stressful. - Very green management. - A lot of kool-aid. - You'll really start to question if what you're doing is good for people. Shoppers getting terrible pay, customers are overpaying for groceries.

5.0
Jan 22, 2019

Great place!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Customer Service. Chance at advancing.

Cons

It can be like high school on some days.

Viewing 1636 - 1638 of 1,883 Reviews

Glassdoor has 7,951 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.